Recently, the "return door" incident of a technical school in Yinchuan, Ningxia, is like a pebble thrown into a calm lake, causing layers of ripples, which makes people think deeply.
Loading...
First, let's take the timeline back to April 20, that day of anticipation. In order to prepare for a campus event, the school carefully planned and booked more than 80 sets of costumes in one go, hoping that the students could shine on the stage and become the brightest stars of the night.
However, before the show began, the reversal came - just a week later, the wave of returns was surging, and 62 return requests poured into the merchant's backstage like a tide, accompanied by the thunder of bad reviews, making the whole incident confusing.
The reasons for the buyers' return sound both ridiculous and thought-provoking: "new clothes on the body, half a day is 'vintage'", "refund + red envelope, is the king", behind these demands, not only reflects the awakening of consumer rights and interests, but also reflects some subtle changes in shopping psychology - "buy and return" seems to have become a new consumption habit.
In the face of this wave of returns, merchants have taken a firm stance and clearly defined the rules for the return and exchange of tried on and washed clothing, trying to keep the bottom line in this consumer trust crisis.
Although this practice has attracted dissatisfaction among some buyers, it has also triggered a widespread discussion among the public about consumer integrity: where is the boundary between the freedom to return goods and the rights and interests of merchants?
Dig deeper, behind this turmoil, there are actually deeper education and social problems. According to people familiar with the matter, this is not a simple shopping decision mistake, but the result of the collective action of hundreds of students under the verbal promise of "guaranteed returns" from their instructors.
This kind of behavior pattern of "cutting first and then playing" can't help but make people question: in the process of education, do we put too much emphasis on the results, and ignore the responsibility education and integrity cultivation in the process?
The school finally intervened and played the role of "mediator", promising to bear all the return costs, although this move stopped the loss in time and safeguarded the interests of the merchants, but also made people reflect: will the seed of "easy return" planted in the hearts of students take root in the soil of society in the future, affecting their understanding and respect for the spirit of the contract?
This return turmoil is actually a vivid social practice lesson, which allows us to see the subtle connection between consumer behavior and educational concepts.
In today's increasingly convenient online shopping, how to teach the younger generation to establish a correct concept of consumption, and how to enjoy convenience while not forgetting the respect and understanding of merchants, has become an urgent issue to be solved.
In addition, the buyer's request for additional compensation and the seller's strong response in the incident also raise a question worth discussing: should we be more rational and avoid excessive rights protection when protecting our own rights and interests?
Here, I might as well put forward a few thought-provoking questions to encourage you:
In contemporary society, how can individual consumption behavior find a balance between self-rights and social responsibility?
In the education system, how to better integrate integrity education and cultivate students' sense of responsibility?
In the face of the convenience and risk of online consumption, how should we improve our discernment and self-restraint?
Let's start a collision of ideas in the comment section and find the answers to these questions together.