In order to further improve the service level of social insurance payment and improve the efficiency of system operation, the medical security information system of Shandong Provincial Medical Insurance Bureau will be shut down and upgraded, and relevant business will be suspended at that time. The specific matters are hereby notified as follows:
1. The suspension time of the information system and the scope of business impact
From 19:00 on April 30, 2024 (Tuesday) to 8:30 on May 5, 2024 (Sunday) (1) The first phase of service suspension time: 19:00 on April 30 to 8:30 on May 2 Suspension of service scope: During the period, the medical insurance business handling system and public service channels (unit online office, individual online office, Lu medical insurance applet, Aishan Shandong, "Linyi Convenient Medical Insurance" WeChat applet, "Linyi medical insurance" Alipay applet) basic medical insurance enrollment and change registration, Basic medical insurance participation information inquiry and one-time withdrawal of personal accounts, transfer and continuation of basic medical insurance relations, basic medical insurance participants in different places for the record, basic medical insurance participants enjoy outpatient chronic disease treatment identification, basic medical insurance participants medical expenses manual (sporadic) reimbursement, maternity insurance benefits approved payment business handled. (2) The second phase of service suspension time: from 8:30 on May 2 to 8:30 on May 5, the scope of suspension of services: During the period, the medical insurance business handling system and public service channels (unit network office, individual network office, Lu medical insurance applet, Ai Shandong, "Linyi Convenient Medical Insurance" WeChat applet, "Linyi medical insurance" Alipay applet) of units and employees basic medical insurance participation and change registration business, and the rest of the business resumed. 2. Information system recovery time and business scopeFrom 8:30 on May 5, 2024, the province's medical insurance department will fully resume business handling. 3. Unaffected mattersDuring the period from 19:00 on April 30 (Tuesday) to 8:30 on May 5, 2024 (Sunday), the designated medical institutions and designated retail pharmacies will handle the medical treatment settlement business normally, and the insured can normally seek medical treatment and settle in the designated medical institutions. Thank you for your understanding and support of the medical insurance work, and we apologize for any inconvenience caused.
