In recent years, Quanzhou's business environment has continued to "improve", the "Quanxin Quanyi" business environment brand has continued to polish, and the sense of business service and happiness of the enterprise masses has continued to improve, and many typical experiences and benchmark cases have emerged. At the Quanzhou City Conference on Optimizing the Business Environment held yesterday, Quanzhou Customs, the Municipal Taxation Bureau, the Management Committee of the Municipal Administrative Service Center, and the Quanzhou Branch of China Construction Bank shared their business experience, and Jinjiang City and Nan'an City spoke as representatives of benchmark counties (cities).
□ financial media reporter Gao Huizi and Huang Weiyi
Quanzhou Customs:
Create a first-class port business environment
Quanzhou Customs takes the optimization of the business environment as its key work, and strives to create a first-class port business environment that is internationalized, legalized and market-oriented.
Take multiple measures at the same time to smooth the channels to the sea. With the special action of cross-border trade facilitation as the starting point, 12 measures to promote cross-border trade facilitation, 16 measures to promote the private economy, and 41 measures to promote cross-strait integration have been introduced to improve policy supply. Promote the expansion and opening of the Jinshang operation area to pass the national acceptance, support the opening of two "all-freighter" routes at Quanzhou Jinjiang International Airport, and expand the Quangang grain port.
Precise policy, the rule of law to protect the voyage of enterprises. Strengthen measures such as the cultivation of AEOs for specialized, special and new enterprises, carry out credit cultivation for small, medium, and micro enterprises, promptly help credit restoration for untrustworthy enterprises, and implement inclusive supervision of "no punishment for the first violation" for minor violations, so as to cultivate a good soil for market development with the temperature of the rule of law. In the first quarter, a total of more than 300 million yuan was reduced, exempted and refunded for enterprises, and 16 processing trade policies were fully utilized, and 194 million yuan of guarantee exemption was granted to 10 enterprises.
Optimize supervision and improve the timeliness of customs clearance. Prudential supervision was implemented on emerging business formats such as cross-border e-commerce and market procurement trade, and the supervision mode of cross-border e-commerce exports (9610) in the Quanzhou Comprehensive Bonded Zone was optimized, and cross-border e-commerce exports increased by 1.2 times year-on-year in the first quarter, promoting the healthy development of new business formats. The implementation of the "two-stage access" model for bulk commodities has shortened the customs clearance time of enterprises by 20 percent, and promoted the export of hazardous chemicals from "batch inspection" to "batch inspection", achieving a 90 percent reduction in inspection rate.
Quanzhou Taxation Bureau of the State Administration of Taxation:
Innovative services empower new quality productivity
Since the beginning of this year, the Quanzhou Municipal Taxation Bureau of the State Administration of Taxation has focused on hot and difficult issues such as the private economy, the real economy, and new productivity, and further promoted three innovative breakthroughs in the field of taxation.
It is the first in the province to launch the "tax insurance" service to do one thing efficiently. The Municipal Taxation Bureau, in conjunction with the Municipal Human Resources and Social Security Bureau, the Medical Insurance Bureau, the Administrative Service Center Management Committee and other departments, actively gives full play to the joint force of tax and fee co-governance, explores the construction of a new service model of "offline one-window acceptance, online one-network handling, back-end classified handling, and front-end comprehensive delivery" for fee-related matters, and effectively puts "doing one thing efficiently" into the hearts of the masses.
Comprehensively promote the "worry-free enjoyment" of tax incentives and empower new quality productivity. The Municipal Taxation Bureau, together with the Municipal Science and Technology Bureau, gives full play to their respective advantages, and provides taxation and scientific and technological strength for the formation and development of the city's new quality productivity through "deepening the 'policy to find enterprises', strengthening the 'information to help enterprises', and optimizing the 'rule of law to protect enterprises'".
Deepen the service of "project steward + smart tax 'star' vision" to help the implementation of key projects in the city. Set up a "project steward" service team, compile a compilation of tax policies for taxpayers of key projects, use information technology to carry out precise push of key project policies and procedural operation guidance for key groups, provide package services to taxpayers of new key projects, and immediately complete the main tax-related business of new taxpayers of eligible key projects. At the same time, the construction of tax supervision and service dynamic perception model, the portrait of key enterprises, key industries, and key projects.
Management Committee of Quanzhou Administrative Service Center:
Business indicators to achieve "two improvements and one benchmark"
In 2023, the rankings of the two business environment monitoring indicators of "engineering construction project approval" and "government service" led by the Management Committee of the Municipal Administrative Service Center will be greatly improved, and the index of "engineering construction project approval" will enter the provincial benchmark, achieving "two improvements and one benchmark".
In terms of promoting examination and approval, an internal control mechanism has been established, and a 100-point assessment mechanism has been established for the personnel of the departments stationed at the city and county levels, and it has been included in the evaluation and evaluation; a special inspection system for the examination and approval of engineering construction projects and the assessment of government services and an inspection mechanism for the big data monitoring platform have been established, and special personnel have been assigned to track and deal with problems every day; and three communication channels have been opened up, namely, communication with superiors, communication with dispatching and communication at the front line.
In terms of simplifying the process, the matters are reorganized, the process is re-optimized, and the window service is re-integrated, so as to shorten the approval time and reduce the handling links. It is the first in the province to innovate and implement the "full life cycle" joint model of water and electricity grids, and it will be approved as a local standard in Fujian Province in 2023.
In terms of innovation, we have innovated and implemented "simulated approval" to speed up project handling; implemented "one-code smooth handling" to reduce the processing time and extended it to residential communities, and took the lead in launching "digital government affairs door plates" in the country, which was identified by the State Council as a typical experience and practice for improving government service efficiency and has been promoted nationwide;
China Construction Bank Quanzhou Branch:
Last year, it provided comprehensive financing of more than 160 billion yuan
In recent years, CCB Quanzhou Branch has launched the "Three Initiatives" to serve the real economy, providing comprehensive financing of more than 160 billion yuan for Quanzhou enterprises in 2023, and reducing fees and profits for market entities by more than 1 billion yuan.
Take the initiative to innovate the service model to make financing more comfortable. Through innovations in the approval mechanism, "digital inclusion" and financing channels, we will further broaden the financing channels of enterprises and improve the response and approval speed of financial needs in an all-round way.
Proactively enhance service capabilities to make the market more confident. Focusing on the "science and technology finance" article, Quanzhou CCB Science and Technology Innovation Service Center was established to provide one-stop financing docking and other services for science and technology enterprises; participated in the municipal government's investment promotion work, and promoted 12 investment promotion projects in 2023, with a cumulative investment of 14 billion yuan, ranking first among banking financial institutions; made efforts to facilitate trade and investment, launched cross-border e-remittance, cross-border easy payment and other settlement products, and completed a total of more than 4 billion US dollars in convenient settlement business; Expand domestic demand, give full play to the traditional advantages of credit cards and consumer credit, and stimulate consumption growth.
Take the initiative to reduce fees and make profits, so that enterprises can feel more at ease. We will resolutely alleviate the problem of "expensive financing" for small and micro enterprises, lower the interest rate of inclusive loans, promote the renewal of loans without principal repayment, and implement the implementation fee "should be waived as much as possible", and the account service fees for small and micro enterprises and individual industrial and commercial households will be fully waived, and the payment handling fee will be reduced, and the account opening fee for corporate customers will be waived in stages.
Jinjiang City:
Eleven experiences and practices have been replicated nationwide
Jinjiang has made great efforts to launch the business service brand of "Jinxin Jinli", and has been rated as a demonstration city for the construction of China's international business environment, and has been selected as one of the first batch of counties (cities) in the country for innovative urban business environment. In the 2023 business environment evaluation, it ranked first among all counties (cities and districts) in Quanzhou, with 11 experience and practices being promoted nationwide, 9 experience and practices being promoted by the whole province, and 13 experience and practices being promoted by Quanzhou City.
Continue to optimize government services to escort the development of enterprises. It has built the province's first "no entity license service" government affairs hall, launched an online exclusive service space of "thousands of enterprises and thousands of faces", and the online availability rate of administrative licensing matters reached 99.64%, and the proportion of "one trip without running" and "one trip at most" reached 100%. Last year, 15 policy packages were released around the theme of "remittance of capital, promotion of innovation, gathering of talents, expansion of space, and strengthening of industries". This year, in view of the green and low-carbon transformation of the manufacturing industry, 14 dry goods measures have been introduced to empower the development of enterprises with precise drip irrigation.
Comprehensively improve the guarantee of factors and empower the innovation and development of enterprises. In accordance with the concept of "industrial community", the standardized construction of the park has been tackled, and the high-quality industrial development space has been built, with 8,100 acres of inefficient land revitalized in the city, more than 4 million square meters of new standardized parks, and the admission rate of enterprises above the designated size has increased to 54%. Set up the second county-level Beijing Stock Exchange service base in the country, build a fund system with a total scale of more than 30 billion yuan, establish a docking platform for achievement transformation, and empower enterprises to innovate and transform with the integration of "government, industry, academia and research", and help the R&D investment of enterprises above the designated size to increase by more than 20% for five consecutive years.
Nan'an City:
For three consecutive years, it has been rated as a benchmark county for Quanzhou's business environment
Last year, Nan'an took the "Year of Consolidation and Improvement of Business Environment" as the starting point to comprehensively improve the level of business environment. It ranked second in the evaluation of Quanzhou's business environment index in 2023, and 10 practices, including "digital government affairs door plate" and "four good and four better" to promote the development of the private economy, have been promoted by the state and province, and have been rated as a benchmark county for Quanzhou's business environment for three consecutive years.
Innovate and improve the efficiency of government services. Establish a "five-office" coordination mechanism, innovate the whole life cycle project management platform, and the "blue, yellow and red" three-level efficiency early warning mechanism, and shorten the average project start by more than 2 months. Explore service models such as "government affairs + parks" and "government affairs + communities", set up convenient service stations in the Nan'an Industrial Collaborative Innovation Center, promote 45 service matters to be handled nearby, and implant 160 items such as "do it immediately" and "do it nearby", 1,780 "online offices", and 117 "self-service offices" in the "party building +" neighborhood center.
The overall quality of business services has been improved. Focus on the three shortcomings of enterprise start-up, public facilities access, and contract execution: establish a special window for "Xiaonan Assistant" related to enterprises, and implement integrated services such as "one-network office", multi-certificate joint office, application-free application, "individual to enterprise" license joint office, and business closure filing. Launched the "water and electricity network" one-thing integrated package handling, from water application to installation to compress to 1.5 working days. Improve the pre-litigation grading and diversion system, optimize the procedures for the connection between initiation and trial enforcement, open a green channel for sales contracts, and reduce the trial period of "enforcement contracts" to 17 days, and the trial time of litigation cases to 47 days.
Editor in charge: Lai Minrong