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Failing to comply with the customer's requirements, the store manager kicked the employee to resolve the dispute The store involved: Colleagues joked and played with each other

author:Kokusu Effort

Recently, a woman in Shenyang, Liaoning Province remarked that she asked for "all ice removal" when placing an online order for "Lele Tea", but when she went to the store to pick up the food, she found that the drink was not de-iced according to the remarks. When the woman was about to leave, the milk tea accidentally spilled on her shoes and pants. During the communication process, the store manager kicked the male employee in order to resolve the dispute.

Failing to comply with the customer's requirements, the store manager kicked the employee to resolve the dispute The store involved: Colleagues joked and played with each other

According to netizens at the scene, the girl and her object were also grinding and chattering in the store, and the clerk said that this recipe could not be done without ice, and they all said that they would refund her, and his object was still there asking if he could do it without ice. To say that it is ugly, I just want to take advantage of it, and then I accidentally spilled the drink on her, and she was angry, and the store manager was annoyed by the mall management, so she kicked the clerk.

Failing to comply with the customer's requirements, the store manager kicked the employee to resolve the dispute The store involved: Colleagues joked and played with each other

The employee did nothing wrong, and the company responded that "the company does not have a complete de-icing formula, and it is made according to the standard process, and random operation will change the taste of the drink"

Failing to comply with the customer's requirements, the store manager kicked the employee to resolve the dispute The store involved: Colleagues joked and played with each other

After the incident, netizens were upset about the employee. However, Lelecha responded, but said: "Both parties have reconciled, and they always fight each other like this, that is, they usually have a very good relationship." ”

Netizens' opinions

"Can this be interpreted as a joke? let the store manager come to me, and I will make the same joke with him."

Failing to comply with the customer's requirements, the store manager kicked the employee to resolve the dispute The store involved: Colleagues joked and played with each other

"It is difficult for those with a monthly salary of 5,000 to have a monthly salary of 3,000! The greatest evil of human nature is to make it as difficult as possible for others within one's ability!"

Failing to comply with the customer's requirements, the store manager kicked the employee to resolve the dispute The store involved: Colleagues joked and played with each other

Many years ago, when I saw that the management of the Shanghai store was also out of order, it was no wonder that the expansion was so slow and I didn't understand. ”

Failing to comply with the customer's requirements, the store manager kicked the employee to resolve the dispute The store involved: Colleagues joked and played with each other

"I don't dare to drink Lele tea, I feel like he is a fool"

Failing to comply with the customer's requirements, the store manager kicked the employee to resolve the dispute The store involved: Colleagues joked and played with each other