"After a month of hard work, the department deducted money" After the DRG, the hospital did not dare to accept complex patients, and the comment area was fried

According to Shangguan News, after the DRG payment reform was implemented in many places, some hospitals did not dare to accept "complex patients". DRG's post-standard expenses exceeded the standard, and the doctor had to post it upside down after doing hard work, which sparked heated discussions among netizens. Some netizens questioned the DRG system, believing that it may lead to patients needing multiple hospitalizations, making it more difficult to seek medical treatment. Some netizens also disagreed with the statement that the hospital lost money, believing that the expenses not reimbursed by the medical insurance were collected by the hospital.

Let's see what netizens said?

Netizen comments: Hospitals can choose to admit fewer patients, but it is still the old people who suffer

Doctors and nurses are also low-level workers, and the fault is not in them.

They are all workers, everyone is trying to eat, don't transfer the contradiction to medical workers

What are the main factors that affect the service quality of hospitals?

Medical technology level: The medical technology level of the hospital is a key factor affecting the quality of service.

The doctor's expertise, clinical experience, and medical skills are directly related to the diagnosis and treatment of patients.

Medical equipment and facilities: Advanced medical equipment and facilities can improve the accuracy of diagnosis and the effectiveness of treatment, while also providing patients with a better medical experience.

Quality of medical staff: The professional ethics, communication skills and service attitude of medical staff have a great impact on the medical experience of patients.

Healthcare workers should have a high level of responsibility, compassion and patience.

Hospital management level: The management level of the hospital includes medical quality management, hospital infection control, patient safety management, etc.

Scientific management can improve the efficiency and quality of medical services and reduce the occurrence of medical accidents.

Patient satisfaction: Patient satisfaction is an important indicator to evaluate the quality of hospital services.

Hospitals should pay attention to patients' needs and feedback, continuously improve service quality, and increase patient satisfaction.

Hospital culture: Hospital culture includes the hospital's values, team spirit and sense of innovation.

A positive hospital culture can improve the motivation and cohesion of medical staff and provide better services to patients.

Medical Expenses: Medical expenses are one of the important concerns of patients.

Reasonable medical expenses can improve patients' willingness and satisfaction with medical treatment, and at the same time, promote the sustainable development of hospitals.

The service quality of the hospital is affected by a variety of factors, which requires the joint efforts of hospital managers and medical staff to continuously improve the level of medical technology, optimize the service process, strengthen management, improve patient satisfaction, and provide patients with better medical services.