Recently, an emergency incident in a community has aroused widespread concern in the society. A property owner needed emergency medical treatment due to a high fever of his child, but the community security refused to open the door and let him go, resulting in a conflict between the two parties. Subsequently, the police rushed to the scene and finally restored the true story of the incident through investigation.
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It is understood that on the day of the incident, the two-year-old child of the owner, Mr. Li, suddenly had a high fever and was in an urgent situation. Mr. Li immediately decided to drive the child to the hospital. However, when driving out of the community, he was stopped by security guards. The security guard refused to open the door for Mr. Li on the grounds that he had not been notified by his superiors. Mr. Li was so anxious that after communicating with the security guard several times to no avail, a heated argument broke out between the two parties.
In the process, the number of onlookers gradually increased. Some people support Mr. Li's approach, arguing that security guards should be people-oriented and release emergency vehicles, while others understand the responsibilities of security guards and believe that they must strictly abide by community management regulations. The atmosphere was tense for a while.
Just as the two sides were at a stalemate, the police quickly arrived at the scene. They first calmed the emotions of both sides, and then learned in detail about the course of events. By obtaining the surveillance footage of the community and questioning the parties and witnesses, the police gradually restored the true situation of the incident.
It turns out that the community has recently strengthened access control, stipulating that all vehicles entering and exiting must have a valid pass. When Mr. Li went out that day, he forgot to bring his pass due to the urgency of the situation. In the performance of their duties, although the security guard understood Mr. Li's emergency, out of concern for the safety of the community, he still insisted that Mr. Li show his pass or wait for the notification from his superiors.
After learning the truth of the matter, the police conducted patient and meticulous mediation between the two parties. They explained to the security guard the urgency of Mr. Li's child's condition, and also reminded Mr. Li to comply with the community management regulations to avoid similar situations from happening again. With the mediation of the police, the two parties finally reached a settlement, and the security guard also opened the door of the community for Mr. Li to go to the hospital smoothly.
Although this incident has been properly resolved, it has also triggered people's thinking about community access control management and emergency response mechanisms. In modern society, with the improvement of people's living standards and the enhancement of security awareness, community access control management has become more and more strict. However, in an emergency, how to ensure the balance between access control management and personal safety has become an urgent problem to be solved.
For community property and security guards, they should strengthen the publicity and enforcement of access control management regulations, and at the same time establish a more complete emergency response mechanism. For example, an emergency access or backup access control system can be set up in the community so that emergency vehicles can be quickly released in the event of an emergency.
In addition, security guards should also receive relevant training and education to improve their emergency response capabilities and service levels. For property owners, they should also consciously abide by the community management regulations and prepare relevant documents and passes in advance. In the event of an emergency, you can communicate and negotiate with the property or security guard to seek their understanding and support.
At the same time, the owners can also reflect problems and suggestions to the property through the owners' committee and other channels to promote the improvement and perfection of community management. Although this incident is an isolated case, it has universal significance.
It reminds us to pay attention to emergency response measures while strengthening access control management. Only through the joint efforts and cooperation of both parties can we build a safer, harmonious and orderly living environment.
Epilogue:
When reviewing this incident, we cannot help but ponder: While pursuing safety, have we neglected the care of human nature? While strictly enforcing the regulations, should we leave a certain amount of room for special circumstances? This is not only a problem that community management needs to face, but also a topic that needs to be constantly explored and improved in the process of development of the whole society.
In the future, we look forward to seeing more communities pay more attention to humanistic care and the improvement of emergency response capabilities on the basis of ensuring safety. At the same time, we also hope that every owner and property staff can face various challenges and emergencies in life with a more open and inclusive attitude, and jointly create a better living environment.