I'm still quite useful for this wave of operations. From my personal experience, I am still satisfied with the service of Taobao's official customer service. A few days ago, I saw a skirt in the Taobao live broadcast room, which was the water green color I liked very much, and because I was engaged in an event, I placed an order.
But I waited for several days to receive the goods, and the color was really too different from the original picture, and I felt a few years older when I wore it as young and beautiful. I applied for a refund directly, but the store owner was not happy, and said that his products would not be returned without quality problems.
I went directly to Taobao customer service and told him what happened, and he immediately dealt with it for me, returned the goods directly and refunded them, and the money arrived quickly.
