Promoting the digital economy to empower the development of the real economy is one of the important ways to cultivate new quality productivity. In recent years, Changning has accelerated the "integration of data and reality", relying on the industrial base of digital and real integration, helping various ecological enterprises and promoting the deep integration of digital technology and the real economy. In order to demonstrate the vitality of the development of digital and real integration in Changning District, the District Financial Media Center and the District Federation of Industry and Commerce (General Chamber of Commerce) jointly launched a series of reports to conduct in-depth dialogues with private enterprises in the district and jointly discuss the high-quality integrated development of the digital economy and the real economy in Changning District.
It supports the operation of 123 aircraft, with a maximum of nearly 550 flights per day, opening efficient and accurate docking with online and offline passengers...... As one of the first private airlines in China, Spring Airlines actively implements the "three modernizations" strategy, including "informatization", "digitalization" and "intelligence", and stands out in the fiercely competitive aviation market by empowering the integration of digital and real development with its full-stack self-developed technology system.
It is understood that Spring Airlines uses electronic ticketing system and flight scheduling software to carry out basic information construction, so that passengers can easily complete digital processes such as ticket booking, online check-in and electronic boarding pass through mobile applications, and at the same time, it also uses artificial intelligence technology to optimize flight routes, carry out predictive maintenance, provide intelligent customer service and security monitoring services, etc., to improve operational efficiency and service quality. Some passengers said, "You can inquire about special air tickets, self-service seat selection, and baggage planning online...... You can also enjoy one-stop self-service offline. Smart services from ticket purchase to take-off make travel easier!"
"In order to ensure the smooth and safe operation of flights, Spring Airlines has opened up the data systems of various business departments to form a unified standard and effectively monitor the whole process of flight operation. Qiu Haoqi, General Manager of the Information Technology Department of Spring Airlines, said that at the T1 terminal of Hongqiao Airport, Spring Airlines has cooperated with the airport to jointly launch a one-stop intelligent service of "self-service check-in-self-check-in-self-verification-self-check-in", which helps passengers shorten the check-in cut-off time to 30 minutes, improving travel experience and efficiency. In addition, intelligent customer service helps passengers predict possible travel conditions and provide personalized services based on personal preferences.
According to reports, Spring Airlines also pays attention to the use of digital technology in the process of internationalization. The company has deployed its own systems around the world and provided technical training to local staff. In 2023, at the beginning of the resumption of international flights, Spring Airlines' information technology department responded quickly and completed the installation of flight systems at multiple airports in Thailand within two weeks, promoting international exchanges and cooperation.
The development of digital technology has helped Spring Airlines to refine its operation and control, and the company has ranked first in the punctuality rate of major airlines for many consecutive years, which has brought economic and social benefits. It is understood that by expanding the route network and connecting the third and fourth-tier cities, Spring Airlines has improved the accessibility of the city, increased employment opportunities, and promoted the development of tourism and related industries, as well as the dual circulation of domestic and foreign economies. The airport and other big data carry out real-time monitoring of flight operations, analyze and prevent and reduce safety risks, provide auxiliary decision-making support for operation command, and ensure the safety of passengers' lives and property.
At the same time, the development of the real economy has driven Spring Airlines' business and technology development in the digital field. With the increase in the number of routes and customers, Spring Airlines has deepened its investment in online booking, self-service check-in, seat selection, etc., and strengthened its data analysis and algorithmic model capabilities to better analyze market demand and optimize pricing strategies. Spring Airlines' self-developed structured electronic manual system has improved the level of safe operation and refined management.
In the process of integrating digital and real development, Spring Airlines is also facing the challenges of technological upgrading and talent shortage. "To this end, the company has launched the 'Trainee' program, which provides a multi-channel promotion and development mechanism and competitive compensation and benefits through internal training or cooperation with educational institutions, attracting and cultivating scarce talents such as senior business architects, data analysts and AI skills experts, and further promoting technological innovation. Qiu Haoqi said.
Spring Airlines said that the company will continue to improve its competitiveness and sustainable development capabilities, deepen the integration of digital and real development, and provide passengers with a safer and more convenient travel experience with smarter and more efficient aviation services.
Photo courtesy of Spring Airlines
Written by: Li Yanlei
Editor: Li Bingqian
Editor-in-charge: Yan Wenbin
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