The woman withdrew 10,000 yuan and was sued in court, and finally the court ruled like this!
Bank, a financial institution that people trust, however, an unusual incident in Zhengzhou, Henan Province, exposed a mistake by the bank, which put a woman in trouble.
Detailed process:
Liu Mei, an ordinary citizen, went to the bank to withdraw 10,000 yuan in cash, however, two hours later, the bank called and said that it had given her an extra 5,000 yuan! The woman insisted that she had only withdrawn 10,000 yuan and refused to return it.
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The client recalled that when she went to the bank to withdraw money, the lobby manager advised her to use the ATM, but she was worried that the machine would make a mistake and chose to handle it over the counter. Although the staff suggested using a self-service machine, they finally gave her 10,000 yuan in cash according to Liu Mei's request.
After returning home, Liu Mei received a call from a strange man, who turned out to be a bank staff, saying that he had given her an extra 5,000 yuan and asked for it to be returned. Liu Mei doubted the identity of the other party and resolutely refused.
However, it didn't end there. Fearing that they would be blamed by their superiors, the bank staff advanced this part of the amount in advance with their own money. In the end, the bank took Liu Mei to court and demanded that she return 5,000 yuan.
The court ruled that according to Article 985 of the Civil Code, if the gainer obtains an improper benefit without legal basis, it shall be returned to the person who suffered the loss. Liu Mei failed to provide a lawful basis to support her claim, so the court ordered her to return 5,000 yuan.
In-depth analysis: This case reveals the bank's mistakes in handling customer business and the role of the law in upholding justice. The negligence of the bank staff led to a dispute, and the law ruled to protect the rights and interests of the victims.
Conclusion summary: The bank withdrawal incident, the seemingly simple business has led to a legal dispute. This case is not only a wake-up call to the quality of banking services, but also a reminder to be cautious and cautious in handling financial affairs. Netizens have expressed their dissatisfaction with banks, believing that banks should be more careful when handling customer business to avoid similar incidents from happening again. One netizen commented: "The mistakes of the bank staff led to this dispute, and they should be responsible for their own work and cannot arbitrarily shift the responsibility to the customer." ”
Other netizens supported the court's ruling, arguing that Liu Mei should return the overcharged money in accordance with the law. A netizen said: "Although Liu Mei may not know it, as a beneficiary, she should bear the corresponding responsibility, and returning the overcharged money is a respect for the law." ”
Some netizens expressed understanding and support for Liu Mei's attitude, believing that she did not deliberately deceive, and it was understandable for her refusal to return the overcharged. A netizen left a message: "Bank staff should take responsibility for their mistakes, and should not push the responsibility to customers." Liu Mei is not wrong, she should not be forced to bear the bank's mistakes. ”
On the whole, this incident has aroused the attention and discussion of the quality of banking services and legal rulings from all walks of life. It is hoped that banks can strengthen internal management, improve service levels, and avoid the recurrence of similar incidents, and at the same time, we hope that the law can adjudicate fairly and protect the legitimate rights and interests of everyone.