"The 'mobile desk' is a new and practical way to do business, even if I don't come to do business, I feel happy to chat with these little girls, and the community is getting closer and closer to us. In order to further innovate the grassroots government service model and maximize the efficiency of convenient services, the Swan Lake Community of Fuxing Street Street adheres to the service concept of "small table, big people's livelihood", actively carries out the "mobile desk" service, promotes the sinking of the focus of community work, and extends the service tentacles to the doorstep of residents and on the way to and from work.
On that day, there was an endless stream of residents who came to the "mobile desk" to consult and handle business. Some residents came to inquire about the issue of applying for an one-child certificate, some elderly people over 80 years old came to consult about the issue of subsidies for the elderly, and some residents were concerned about the transfer of file relations after retirement, the file relationship after graduation of college students, and social insurance. The staff patiently and meticulously explained the policy to the residents who came to consult, and carefully made records, and for the matters that could not be completed immediately on the spot, the staff kept the information and brought it back to the community for further handling and archiving in the future.
At the same time, it will also gradually explore in practice to normalize and institutionalize "mobile office", and strive to open up the "last step" to contact the masses, and obtain satisfactory replies from residents.