New taxpayers are an active factor in market entities and an important force to stimulate the vitality of the market economy. The Lizhou District Taxation Bureau closely focuses on "doing one thing efficiently", continues to carry out the "Spring Breeze Action to Facilitate Taxation for the People", and takes multiple measures to take the "first lesson of opening" to help new tax-related business entities enjoy "services" when they start, take the "first step" and move forward to the new.
"Offline training" should be a good "seedling" and guide new taxpayers to "understand the policy". On April 17, the Lizhou District Taxation Bureau held the first training course of "The First Lesson of Opening for New Taxpayers", which was co-organized and attended by the Lizhou District Private Association and its branches. In the training class, Zhang Xiaoyu, member of the district party committee and deputy director of the district, delivered a speech, briefly introducing the background, goals and tasks of the "first lesson of opening", and the young backbone of taxation explained in simple terms the preferential tax policies and the enjoyment process, the new power bureau and the operation of the number of electric bills, how to collect and pay social security non-tax, tax declaration and payment, individual income tax final settlement and payment, etc., the president of the association explained from the perspective of "honest management and tax payment according to law", and the CEO of the well-known local enterprise Jinbeier shared the "story of taxation and enterprise development". More than 2,000 copies of the "tax and enterprise contact card" and the newly opened taxpayers' tax-related business handling publicity materials were issued on the spot, and the communication channels between tax and enterprises were smoothed. Help new taxpayers quickly eliminate blind spots in tax knowledge, dredge system operation blockages, clarify the key points of tax payment, and enjoy the exclusive service of "tax steward" throughout the process. The new taxpayers who participated in the first training said that they listened to the "first lesson of opening" today, and had a better understanding of the tax policies and tax procedures that are closely related to us.
"Online courses" should be a good "guide" and teach new taxpayers to "learn business". Set up a grid group for new taxpayers on the interactive platform for tax collection or QQ WeChat group, and join the "tax seedling" volunteer service team composed of young business backbones from multiple departments such as tax service, collection and management, tax administration, social security non-tax, tax service hall, tax source management branch, tax-related intermediaries, etc., and serve as online waiters, policy communicators, consulting counselors and business handlers for new taxpayers, and provide one-stop Q&A services of "asking, handling, assisting and teaching" for new taxpayers online; The Market Supervision Bureau has opened windows, convenient service points, new taxpayer grid groups and other places that directly face taxpayers, and has implemented pre-service online and offline, placed, pushed, and promoted the QR code of the "First Lesson of Opening" collection, seamlessly connected with new taxpayers, and guided new taxpayers to scan the code to check the relevant content of the "First Lesson of Opening" for self-study. Solve the situation that new taxpayers do not understand the tax policy and are not familiar with the tax business, help enterprises win at the "starting line", and enhance the economic vitality of market entities.
"Tax experience" should be a good "escort" and guide new taxpayers to "know how to operate". Set up a whole-process "butler-style" counseling service team for new taxpayers, and provide "immersive" tax payment experience services for new enterprises in tax service halls, self-service tax areas and other places. Let the new taxpayers experience the tax payment process operations such as tax consultation, appointment number, form filling, tax declaration, on-site acceptance, and tax preferential treatment "zero distance", and solve the difficult problems of taxpayers and payers on the spot, so that they can understand the policy and operate. Focusing on the awareness of tax policies, the streamlining of application materials, the smoothness of the handling process, and the convenience of window services, etc., so that new taxpayers can experience the "front and back of the scenes" of convenient taxation, collect "intimate words" and "golden ideas", accurately connect with actual needs, provide reference for follow-up course optimization, and continue to teach new taxpayers the "first lesson of opening" in taxation.
Source: Rule of Law