In the middle of spring, everything is verdant, walking into Shimin Village, Xihua Town, Huating City, the clear river water is rippling, rows of houses are scattered, and the villagers sit leisurely at the door of the house and chat, which is a vivid picture of the beautiful countryside.
In recent years, Xihua Town, Huating City, has strengthened and improved the work of people's letters and visits, smoothed and standardized the channels for the expression of mass demands, coordination of interests, and protection of rights and interests, and strived to resolve the demands of the masses at the grassroots level, resolve contradictions and disputes at the grassroots level, and create harmony and stability at the grassroots level.
Focusing on the goal of "clarifying rights and responsibilities, clearing the base, handling according to law, good order, and satisfying the masses", the town adheres to the working mechanism of leaders sitting on duty to receive visits, and takes the "five rule of law" in petition work as the main line, implements the leadership package case, and makes the first visit and first adjustment, effectively resolving a number of "bone cases" and "nail cases" of letters and visits. Since last year, leading cadres of towns and villages have received 48 visits, received 50 visits from the masses, promoted the resolution of 20 letter-or-visit matters, solved a number of problems of "urgency, hardship, and longing" among the masses, and effectively enhanced the masses' sense of belonging.
Protecting the legitimate rights and interests of the masses is an important part of the petition work in recent years, Xihua Town has further improved the system and mechanism in light of the actual situation, explored and carried out "the people call me to be" and "handle the complaint immediately", and the leading cadres have taken the case to receive the petition, and brought the case to petition, etc., to help the masses explain their doubts, solve their troubles, and untie their hearts. Since last year, the total number of petitions in the town has decreased by more than 10% year-on-year, and the timely acceptance rate, on-time completion rate, and mass satisfaction rate of petition matters have all reached 100%. (Qin Haiyan)