About the May Day holiday
Regulate the catering and accommodation industry
Proposal for business conduct
Practitioners in the catering and accommodation industry in Longting District:
In order to create a good consumption environment and promote the healthy development of the catering and accommodation industry, the District Bureau of Commerce issued the following proposals to the majority of catering and accommodation industry practitioners in the district on the occasion of the May Day holiday:
Integrity-based, law-abiding operation
It is necessary to strictly abide by state laws and regulations, conscientiously accept social supervision, scrupulously abide by commercial ethics, ensure that all goods and services are clearly priced, and do not arbitrarily raise prices or defraud consumers; it is necessary to unblock channels for complaints, properly handle consumer disputes in a timely manner, effectively resolve consumer contradictions, and establish a good image of law-abiding operations.
Guarantee quality, safety first
It is necessary to ensure the safety and hygiene of food and the environment, strictly control the quality of raw materials, and provide consumers with high-quality and assured products and services; it is necessary to firmly establish the awareness of safe production, strengthen internal safety management and education, and strictly implement the main responsibility for safe production.
Civilized management, customer-oriented
It is necessary to adhere to the service concept of "the visitor is the customer, the customer first", strengthen the civilized service training and behavioral restraint of the staff, be meticulous and thoughtful, warm and polite;
Hospitality and courtesy
It is necessary to actively provide personalized customized services to meet the diverse and personalized needs of consumers, pay attention to the dining and accommodation experience of tourists, solve the problems encountered in a timely manner, and ensure that tourists spend a pleasant holiday in Longting.
Let us act together, go hand in hand, take integrity management as the cornerstone, provide consumers with better dining and accommodation experience, welcome tourists from all over the country with a civilized, orderly and safe tourism environment, knock on the door of time, and go to Tokyo Menghua together!
Source: District Bureau of Commerce
Proofreading: Jiao Yanrui
Editor: Tian Xin
Review: Zhang Tao
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