Helper: Dong Xiaoming, a citizen of Shijiazhuang
Reason for help: On March 12, Dong Xiaoming bought a BYD Seagull for 70,000 yuan at the BYD Ocean Store in the Automobile Park of Qiaoxi District, Shijiazhuang. Dong Xiaoming said that he was very willing to drive at first, but he didn't want to drive it when he drove it, because every time he was dizzy and wanted to vomit after driving, he thought he had some strange disease, and as a result, whoever drove the car was dizzy. Later, he found out that there was a problem with the windshield on the driver's side, which was not flat, but somewhat uneven.
The reporter tried to sit in the driver's seat and found that the line of sight was indeed a little uncomfortable, and the straight curb through the glass would be obviously bent and deformed. Dong Xiaoming also looked for a 4S store, but the 4S store said that there was no problem with glass. Now Dong Xiaoming's appeal is to change the glass, but he is worried that the new car he bought will definitely be damaged if the glass is replaced, and he can't bear it alone.
Reporter assistant "Xiao Wu comes to help" reporter: Xiao Wu
The reporter and Dong Xiaoming found BYD Shijiazhuang Qiaoxi Ocean Store together, and the pre-sales manager said that the first time he gave a plan to replace the glass, and gave an additional 2 times of routine maintenance, but the customer did not accept it at that time.
In view of how to repair Xiao Dong's car and how to solve the problem of vehicle damage, the two sides decided to negotiate privately. After waiting for nearly an hour, the two sides reached an agreement on how to resolve the issue. At present, the 4S store has contacted the car glass supplier, and it will be replaced after the arrival of the goods, and at the same time, the glass film and other compensation will be carried out. (Xiao Wu Ren Peng reports)
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