#家电上门维修收多少钱合适? #
Maintenance charge is also a science, which is the control of human nature and the understanding of customer value recognition.
Now, with the emergence of multiple maintenance platforms, it has gradually formed that door-to-door fees are charged, maintenance fees are charged for inspection problems, and maintenance fees and accessories fees are charged for maintenance machines. Only in this way can the basic rights and interests of on-site maintenance personnel be guaranteed, and customers can slowly recognize the service value of maintenance personnel.
Composition of door-to-door charges:
The door-to-door fee is easy to understand, which is the value of the time spent by the maintenance personnel on the door-to-door round-trip journey, which can be understood as the same as the charge for the ambulance to come to the door to pull people.
The maintenance fee is the cost of maintenance time spent by maintenance personnel to check and judge the location and cause of the fault, and the accumulated cost of technology is the same as the registration fee of the doctor in the hospital.
The maintenance cost is the time cost and technical cost of using household appliances to work normally after the fault is found out, the problem is queued up, and the household appliances can work normally. This can be compared to the surgery fee charged in the hospital, and there is no charge for not doing the surgery. If the customer chooses not to repair it, then the repair fee will not be charged.
In fact, in addition to charging door-to-door fees, the door-to-door personnel of more platforms should quote the price that is beneficial to them to the greatest extent according to the price of the machine itself and the urgency of the customer for maintenance. Because about half of the fees charged by the on-site maintenance personnel have to be handed over to the platform, the higher the price quoted by the maintenance personnel, the higher their income.
The right repair should look like this:
Maintenance fee + spare parts fee = price of the old machine * 30%, up to 50%.
The price of the old machine = the price of the same type of machine in the current market * 50%
You can simulate this:
55-inch TV that has been used for three years is broken, the current new 55-inch TV price is 1800 yuan, then the price of a second-hand 55-inch TV should be 900-1000 yuan, and the maintenance cost of repairing this TV should be 300 yuan, and the maximum is not more than 500 yuan.
However, it can be seen from the comments posted by many netizens that many door-to-door personnel are not charged based on this, but can be blinded, and can be fooled, and only when they receive the money can they get a higher income.
Door-to-door maintenance of physical stores is the most reliable!
Therefore, now the door-to-door maintenance personnel do not charge according to the value of the second-hand machine at all, and they can charge as much as they can, but they can't collect it, and they can also charge a door-to-door fee. So it's really a broken household appliance at home, it's really better to find a physical store near the community and let the master in the store come to repair it. If you really have a problem later, you can also find a store.
The maintenance fees of physical stores are real, not by deception, so many physical stores can't do it, and the bosses have changed careers. It's because these maintenance masters are too real to deceive people, and they can't make money.
The maintenance fee of the physical store is almost based on the calculation method of the door-to-door fee, the less valuable the more old the household appliances, the maintenance also takes time, and the money cannot be collected. The use of these old electrical appliances is more of an elderly person with impaired mobility, who are reluctant to buy new electrical appliances and always like to repair them when they are broken.
However, for some urgent users, such as those who need hard disk data recovery, or the laptop is broken and needs the data inside, and the mobile phone is broken and needs data, it is understandable that these appropriate overcharges will help customers solve big problems.