In grassroots governance, Gaoluo Township vigorously practices the "Fengqiao Experience" in the new era, adheres to source governance and litigation source governance, and builds a "communication bridge" for contradictions and disputes with "reasonableness and law", so as to achieve the conclusion of cases, matters and people.
Convince people with reason, psychological counseling in advance, and lay the foundation for mediation. Long-standing grievances often lead to escalating conflicts. In the early stage of mediation, Gaoluo Township deeply grasped the causes of the conflict and the way of thinking and acting style of the parties through direct meetings and multi-party visits. After the cause is clarified, the "noise reduction" treatment is immediately carried out to provide psychological counseling for both parties, stabilize the emotions of the parties, transform the "dispute of will" into "rational discussion", and make solid and meticulous preliminary preparations, so as to pave the way for the start of the next mediation procedure.
Use the rule of law to thoroughly understand the provisions of the law and establish mediation standards. Through the review and analysis of existing cases, it is found that a certain proportion of the intensification of contradictions is not intentional by the masses, but does not understand how to solve them in accordance with the law, so after bringing the two sides of the conflict back to the mediation table, the mediators will understand the legal knowledge involved in the conflict for the first time, and explain to the parties one by one, so that the parties can look at the problem with the rule of law thinking and the rule of law, and re-examine the consequences of the contradiction and the gains and losses from the perspective of law.
Touching people with emotion, starting with affection, mediation also has warmth. The relationship between people not only depends on the provisions of the law and is reasonable, but also depends on local feelings and takes into account the sophistication of human feelings. In the process of mediation, the mediator and the parties talk about family affairs, so that the nostalgia of "distant relatives are not as good as close neighbors" and "looking down and not looking up" becomes an emotional bond to resolve conflicts and disputes, and encourages both parties to put aside their differences and seek consensus, so that both parties can not only feel fairness and justice, but also understand each other, and feel the warmth of human feelings in mediation.
Mediation of a case, governance of a piece. The purpose of mediation is not only to mediate conflicts, but also to reconcile people's minds. Gaoluo Township uses the "law of reason" to build a "bridge of communication" for contradictions and disputes, which not only allows the parties to reach a settlement and turn hostility into friendship, but also convinces the masses of mediators and is satisfied with the mediation work. In the next step, Gaoluo Township will vigorously practice the "Fengqiao Experience" in the new era, pay close attention to source prevention and conflict resolution, and actively build a safe, orderly, stable and peaceful Gaoluo.
Text/Chang Lintu/Lu Zishuo
Source: Gaoluo Township People's Government