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This article is a synthesis of media reports such as Changjiang Cloud News, Global Network, and Huashang.com
This morning (April 22), the entry "12306 was questioned for conniving at buying long times short" rushed to the first place in the hot search!
Changjiang Cloud News received a report from Ms. Jiang, a citizen of Wuhan, that the 12306 system was forcing passengers to "buy long and short". Recently, when Ms. Jiang bought the G1278 high-speed rail ticket on May 1 on the 12306 APP, she found that she chose to buy "Wuhan-Tianjin" without a ticket, but she had a ticket to buy one more stop and choose "Wuhan-Tangshan". In this regard, the reporter called the 12306 customer service hotline, in response to the situation of "sufficient long-distance tickets and no tickets for short-distance tickets", 12306 customer service said that "it will give priority to meeting long-distance passengers", and passengers can choose to stand by or "buy long and short", but the ticket for the unused section is non-refundable.
During this year's Spring Festival, 12306 responded many times in response to passengers' questions about "forcing to buy long times and shorts", saying that it was not recommended to "buy long times by short" and "buy short times by long", but due to passenger transportation scheduling and system algorithms, the official recommendations could not be implemented, and passengers were still forced to "buy long times short" in actual operation.
In August last year, China Railway issued a document introducing that when the transportation capacity is tight, the railway department will give priority to the ticket amount of long-distance trains to meet the long-distance passengers from the departure station to the terminal station, so as to maximize the utilization of capacity resources. According to the introduction, when the long-distance ticket amount is sufficient, the railway department will dynamically adjust the ticket amount according to the change in demand, and automatically transfer part of the ticket amount to each station along the way in different time periods to meet the needs of short-distance passengers.
What do netizens think? No matter how good the code algorithm is, 12306 can't meet everyone's needs
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China Railway: "It is not advisable to buy a short and a long".
Some travelers can't buy tickets and take the "buy short, long" way to go home. China Railway has made it clear that it is not advisable to "buy short and ride long". In order to ensure the safe operation of trains, railway vehicles have certain capacity restrictions. For high-speed trains that run safely and smoothly at high speeds, the restrictions on passenger capacity are more stringent.
During the peak period of passenger flow, if a large number of passengers who have purchased short-distance tickets do not get off the train after arriving at the station, it will cause the number of passengers to be overcrowded, seriously endanger the safety of train operation, and affect the normal transportation order. The railway department will discourage passengers who "buy short and take long" to get off the train. Therefore, please take the train in strict accordance with the ticket to the departure station and jointly maintain a good riding environment.
If you don't get a ticket, is there anything else you can do?
When the ticket is insufficient, individuals can use the "standby" function of 12306 for online ticket purchase. Each user has two waitlist orders, and each order can select two adjacent dates;
You can choose 5 different "train number + seat" groups for each travel date, and a maximum of 9 passengers can be added to each standby order;
Passengers who choose to waitlist for ticket purchase can choose whether to accept a non-seat ticket, and the system will automatically waitlist if there is a seat available on the current standby train.
Shan Xinghua, deputy director of the 12306 Science and Technology Innovation Center of the China Railway Group, said that in the case of a large number of passengers, the high-speed rail bullet train may also change from 8 carriages to 12 carriages.
If you can't buy a direct ticket, it is recommended to buy a connecting ticket to meet your travel needs by taking the train in sections. Railway 12306 will intelligently recommend transfer schemes with remaining tickets for passengers to choose according to their travel needs and remaining tickets.