Hui'an County Hospital
The unaccompanied pilot ward was officially launched
In order to reduce the burden of hospitalization and accompanying patients and their families, on April 20, Hui'an County Hospital held the launching ceremony of the "unaccompanied" pilot ward, aiming to alleviate the problem of the difficulty of the masses in seeking medical accompaniment, meet the diverse needs of the masses for inpatient accompaniment, gradually improve the sense of access to medical treatment for the masses, and provide patients with more professional, convenient, warm and safe inpatient services.
Chen Jianhong, deputy head of the county government, members of the leadership team of the county health bureau and the county general hospital, heads of relevant departments, and medical staff of relevant departments attended the launching ceremony.
Dean Wu Huizhong said: "The "unaccompanied ward" has changed the traditional care model, effectively solved the problem of long-term or frequent leave for family members, and truly solved the worries of patients and their families. These caregivers provide patients with whole-process, systematic and professional care from life care to accompanying examinations. At the same time, nursing staff who have undergone standardized training are also responsible for life care such as admission, accompanying inspections, day and night inspections, and even meals, washing, and taking medicines. It is hoped that the two wards of neurology and neurosurgery will take the opening of the "unaccompanied pilot ward" as an opportunity to continue to improve service awareness, optimize service processes, create more high-quality service brands, and effectively improve the people's satisfaction with medical treatment.
Unveiling ceremony
The leaders at the meeting unveiled the "Unaccompanied Ward of Hui'an County Hospital".
▲The "unaccompanied" ward of the Department of Neurology of Hui'an County General Hospital
▲The "unaccompanied" ward of the Department of Neurosurgery of Hui'an County General Hospital
Walking into the ward, the uniformly dressed nurses are taking care of the patients in the morning, washing, feeding, turning over, and patting the back...... The caregiver is quick with his hands and feet, and the nursing is standardized.
▲Daily care services for caregivers
▲After the ceremony, deputy county magistrate Chen Jianhong visited the unaccompanied ward
Learn about unaccompanied wards
"Unaccompanied care" does not mean that there is no one to accompany the patient, but the nursing work during the patient's hospitalization is completed by professionally trained caregivers and medical staff, so as to achieve no family companionship.
On the one hand, care and functional training by professionals will shorten the length of hospital stay for patients;
On the other hand, it also reduces the pressure on family members who are unable to balance care and work, and improves the quality of life of patients' families.
Professional norms
In order to ensure the standardization and professionalism of the escort, the nursing staff of the unaccompanied ward are all trained in a standardized manner.
The county general hospital adopts the dual management of the hospital and the third-party escort company, and all of them need to pass the systematic study and assessment of the escort company before taking up their posts, and are guided by the responsible nurses, and accept the supervision of the department, the third-party escort company and the hospital department in their daily work and work quality.
Hospitals and third-party escort companies implement dual assessment throughout the process, and formulate management systems and assessment rules while raising the entry threshold to ensure that nursing management is standardized and the service quality of nursing staff is guaranteed.
"Unaccompanied" ward model
Therefore, compared with family care, nursing staff are more professional in the daily life care of patients, such as 24-hour meticulous care of patients' lives, which can be more conducive to real-time observation of patients' emotions and changes in patients' conditions, timely communication with medical staff, so that patients can receive better treatment;
Through the professional nursing staff to provide standardized and professional patient escort services, the pressure on the time and energy of the patient's family to accompany the patient is reduced, so that the family can feel at ease and rest assured.
Source | Hui'an County Hospital
Edit | Chen Zhenyu
Editor-in-charge | Cai Xiaoqing
Audit | Lin Shuda