On April 20, Ms. Wang took the G6081 train to Zhanjiang West Railway Station, because her right hand had undergone surgery, and her right hand had to maintain a bent upward posture and not be forced. However, on this trip, Ms. Wang carried two suitcases and a backpack with her and traveled alone, and finally got on the bus with the help of strange passengers, but how to take off many luggage and leave the station became Ms. Wang's "heart difficulty".
The conductor Mao Chong helps passengers carry their luggage.
After learning about the specific situation, before the train arrived at Zhanjiang West Station, the conductor Mao Chong came to Ms. Wang's side, helped remove Ms. Wang's two suitcases from the luggage rack, and pushed them to the door of the car to wait for the train to stop with Ms. Wang.
After arriving at the station, the passengers expressed their gratitude to the train captain Mao Chong for his help.
On April 21, on the G6120 train, Ms. Wang, a passenger, suddenly had unbearable stomach pain after boarding the train from Zhanjiang West Station. After the train captain Zhou Lei found out about the situation, Zhou Lei immediately broadcast to find a doctor after obtaining the consent of the passengers, and with the help of everyone, Ms. Wang drank hot water and rested for a while, and her physical condition improved significantly.
Zhou Lei, the captain of the G6120 train, helps passengers who have a sudden illness.
After arriving at the station, the passengers expressed their gratitude to Zhou Lei, the captain of the G6120 train, for his help.
On April 21, on the G6086 train, Ms. Huang, who is 80 years old and has limited mobility, took the train to Shenzhen North Railway Station for other trains accompanied by her family.
Mao Chong of the G6086 train helped Ms. Huang, who is 80 years old, to take the train.
After the passengers got on the bus, Mao Chong came to the scene as soon as possible to check the passengers' situation and ask about the passengers' needs. Knowing that Ms. Huang and her entourage were transferring to Shenzhen North Railway Station for the first time, and they were not familiar with the route and precautions for transfer, Mao Chong gave them a detailed introduction to the arrival time of the train and the route of the transfer, which gave them a "reassurance".
Tips:
Be sure to pay attention to your physical condition when you go out, and if you feel unwell, please contact the train or station staff in time for help in case of accidents.