On the evening of April 20, the famous singer Xu Meijing sang in Nanjing. According to the audience, Xu Meijing sang less than 10 songs, and some of the classic tracks were even sung by the band, interacting with fans for nearly an hour, and some viewers shouted for refunds at the scene. In February this year, there was an internal announcement from fans that this was a fan meeting, not a concert, but the ticketed performance information was "Meet and Greet Concert", with a minimum of 15 tracks.
On the 21st, an audience member told reporters that he had complained to the relevant departments in Nanjing. The staff of the Nanjing Municipal Bureau of Culture and Tourism responded that they have received feedback one after another, and some relevant departments are dealing with it.
Fans complained about Xu Meijing's concert. Network diagram
"What is the difference between a commercial performance and a fan meeting?" On the morning of the 21st, Mr. Yang from Nanjing still felt a little angry when he recalled the concert scene to reporters, "Xu Meijing began to sing five unpopular songs, and began to interact with fans, and the atmosphere was still relatively good at this time. After the interaction, she thought she was going to start singing, she began to introduce the band behind her, many classic songs were sung by the band, and the atmosphere was a little wrong. Someone shouted for a refund, a substitution or something. Later, during the second interaction, Xu Meijing's agent, as the host, may hear (objections) and say that he must follow the process, and I didn't hear the words after 'if you don't want to'. ”
Another post-80s fan, Ms. Qiao (pseudonym), said that the first interaction was in the 10 areas of the stands, and the second interaction was in the 4 VIP areas of the infield. It was 9 o'clock, and I was very impressed, when the first interactive audience in the VIP area stood up, maybe a third of the audience was shouting for substitution, refund, and down. Some of the VIP audience also shouted that they flew back from Madrid, Spain, but they didn't expect it to be like this. "At this time, the agent said, the arrangement of the show is like this, you can leave if you don't accept it, and I also left at this time. ”
Mr. Yang introduced that later, Xu Meijing sang two or three more songs on stage, not too well-known songs, which were sung throughout the whole process, and the performance ended at about 10 o'clock, "She sang about six or seven songs completely, and she may have participated in singing more than 10 songs, all of which were sung by the band and the audience." In 2019, Xu Meijing also held a concert at Nanjing Wutaishan Stadium and sang 19 tracks.
The reporter noticed that in February this year, a notice circulated among Xu Meijing's fan group, saying, "This is a fan meeting, not a concert, in the form of chat + singing." Mei Jing sings up to ten songs personally, and there will be live interaction and chorus. ”
Ms. Qiao said that when she learned the news of the concert, she noticed that the name of the event was "Dreaming of Xu Meijing Meeting Concert". "I think there is a difference in the wording, and I have seen other fans on Xiaohongshu say that this 'meeting concert' will only sing 10 songs. But I saw on the Damai website that the minimum performance goal was 15 songs, so I had a lot of expectations. Even if she could sing 10 songs, I could accept it, but I didn't expect it to be such a meeting. ”
In February this year, a fan group announced that this was a fan meeting. Network diagram
Ms. Qiao believes that the regulatory authorities have a certain responsibility, "If it is a meet-and-greet, when the tickets are sold, it is clear that only 10 songs will be sung, and most of them will be sung by bands, at least let fans know in advance." But if you choose a stadium with 8,000 people, the ticket price is also set according to the concert ticket, with a maximum of 1,280 yuan. This kind of information asymmetry has caused so many problems. ”
Fans complained. Network diagram
Mr. Yang said that he has been watching various concerts in Nanjing since 2000, and recently watched Zhang Xinzhe's performance, "I am a fan of Xu Meijing, and I asked my wife to book two tickets for 680 yuan as soon as I knew the news." But if I knew in advance that it was a meet-and-greet format with only 10 songs, I might have hesitated. And there is no information when buying tickets, and I don't agree with those news that are only spread in a small area. My wife and I have called 12345 to complain. ”
On April 21, the staff of the Nanjing Municipal Bureau of Culture and Tourism said that they had received calls one after another, and the relevant departments were dealing with it, and they would make a judgment based on the complaint.
The reporter noticed that on May 25, Xu Meijing will also hold a "Dream of Xu Meijing Meeting Concert" in Wuhan, and the organizers of the events in Nanjing and Wuhan are Shenzhen Taikoo Zhou Culture Communication Co., Ltd. The company was established in 2018 with a registered capital of 5 million yuan, and has previously hosted star concerts such as Li Keqin and Zhang Dongliang. On the 21st, the reporter contacted the company several times, but did not receive a response as of press time.
According to the 2017 Notice of the Ministry of Culture on Regulating the Operation Order of the For-profit Performance Ticketing Market, performance organizers and performance ticketing operators shall clearly indicate the minimum duration of the performance, the information of the theatrical performance group or the main performers when selling performance tickets, and the main performers or groups and the corresponding minimum number of repertoire when it comes to holding concerts.
The minimum repertoire is 15. Network diagram
In January 2018, Gigi Leung, Zhao Lei and other concerts were punished with an administrative penalty of 50,000 yuan by the Beijing Municipal Cultural Market Administrative Law Enforcement Corps for not informing the audience of the content of the program. Among them, the organizer of the "Floating Zhao Lei 2017 Beijing Concert" declared that Zhao Lei sang 40 songs, but the main actors in the live performance only sang 27 tracks, which did not match the content of the application, but did not inform the audience in time and explain the reasons.
Fu Jian, director of Henan Zejin Law Firm, believes that the relationship between consumers and the organizer is a sales contract, with the consumer paying a certain amount of money to enjoy the service, and the organizer charging a fee to provide the service. The organizer's actions such as changing the concert into a face-to-face meeting, increasing the interactive time, and not singing enough repertoire are actually providing defective services, infringing on the legitimate rights and interests of consumers, and having a serious breach of contract, and should be held liable, regardless of whether it is in accordance with the Civil Code or the Consumer Rights and Interests Protection Law. According to the general way of rights protection, if there is a penalty decision, it means that the organizer has been punished, that is, the authority determines that the organizer has not fulfilled its obligations, and the audience can request a refund.
Source: The Paper WeChat public account
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