"We rushed to apply for the car wash license today, and we didn't think about it on the spot, this speed is fast, the service is in place, and we don't have to run back and forth anymore, praise for you!" Mr. Sun thanked excitedly.
Recently, two elderly people came to the approval window of the District Greening and City Appearance Bureau, and they need to apply for the record certificate of Shanghai motor vehicle cleaning enterprise. However, the old people do not know the specific process, and because they are older, they are not proficient in the operation of smartphones, and they do not know how to make electronic declarations, so they are very anxious.
After learning about the confusion of the elderly, the window staff patiently explained to the elderly the declaration requirements and precautions for the car wash cleaning business, actively assisted the elderly to accurately fill in the information on the application form, and uploaded the materials to the computer to help the elderly apply electronically. Under the careful guidance and assistance of the staff, it took 20 minutes for the old man to successfully complete the declaration.
It is understood that in order to further deepen the reform of "delegating power, delegating power, delegating power, and providing services", since 2022, the cleaning and drainage of motor vehicles will be integrated into "one thing" for car cleaning, realizing one form of application, one acceptance, and one network processing, continuously optimizing the business environment, and promoting the healthy, standardized and orderly development of the motor vehicle cleaning industry, so that the people can save worry and effort. Citizens can apply online through the "Jinshan Channel - District Greening and City Appearance Bureau - Other Categories" to enter the motor vehicle cleaning enterprise filing application page.
In the daily service, in view of the problems of the elderly handling administrative licensing matters, such as "not understanding the operation process online and inconvenient offline mobility", the staff of the Green Window implements precise "helper" services, and provides a full range of services and assistance for the elderly with professional service level and rigorous work attitude. We will do our best to facilitate the elderly, shorten the processing time, and ensure that the applicants can successfully complete the online application for administrative licensing matters, demonstrating the professionalism and humanistic care in serving special groups.
Reporter | Xiang Zhuyan
Correspondents | Ding Huiting
Edit | Liu Jiayuan
Editor-in-charge | Liu Jiayuan Gan Yuqiong