Chinanews.com, April 21 #许美静演唱会 The audience shouted for a refund# on the hot search today.
"I'm really going to roll my eyes!" According to a netizen named "Boss Yang", at the ""Dreaming" Xu Meijing Meeting Concert held in Nanjing at last night's concert, including many classic tracks such as "Regret" and "Returning to the City at Night", Xu Meijing let the band sing, "The whole concert sang less than 10 songs and interacted for an hour. ”
Image source: Screenshot of the video exposed by netizen "Boss Yang".
Judging from the video exposed by the netizen, many viewers at the scene shouted "refund the ticket" in unison, and the agent directly replied: "You are dreaming!"
What made the netizen angry was that the ticket price for this concert was expensive, "The tickets for 380 are locked and not sold, starting from 680...... The agent has been talking in the audience, and the fans who have been drawn are like support, and some fans directly took out their mobile phones to read the lines......"
At present, the comment area of the ticketing platform ""Dreaming" Xu Meijing Meeting Concert" is almost full of bad reviews. "Only the first four songs are barely sung, the classic repertoire band sings on behalf of the band, the second half of the basic band cooperates with the chorus, and most of the song choruses are handed over, refund the ticket!"
Some netizens said that since it is called a concert, the audience should be respected, "It's okay if you can't sing, it's okay to sing out of tune, but you can't stop singing, it's a chat meeting if you chat for so long!"
A large number of netizens gave bad reviews in the comment area of the ticketing platform
In an interview with a reporter from Chinanews.com, Zeng Xi, a lawyer from Shanghai Zhonglian (Chongqing) Law Firm, pointed out that whether fans have the right to request a refund depends on whether the star breaches the contract on the arrangement of the performance content.
Fans buying tickets to listen to celebrities singing are essentially consumption behaviors of purchasing services, and whether the celebrities breach the contract depends on the content of the "contract" between the two parties. According to the relevant laws and regulations, in the absence of a written contract between the fans and the performer, the ticket broker's prior advertising of the concert, ticket descriptions, purchase instructions, performance habits of the same star in other performances, the performance content and performance form provided by the performer to fans in similar domestic activities, and the understanding of the basic content of similar "concerts" and "meeting concerts" in the industry may constitute the "agreement" of this performance service contract. If these agreements are inconsistent with the content of the services provided by the entertainment stars to consumers in this event, fans are entitled to a refund or partial compensation. For example, if the content of the event is a "meet-and-greet" nature, then the content that requires the celebrity to perform and sing is relatively small, and if the event is clearly a "concert" of the celebrity himself, then the more than an hour of talk-style interaction in the middle of the event seems to be a bit "wrong".
The organizer did not respond to the refund complaint and posted photos of the concert.
"This concert is an exclusive meeting for a long time, step into the world of music, and enjoy this feast with Xu Meijing...... Listen to her joys, sorrows, and sorrows buried in her singing...... Come to the scene in person and feel the charm of her music...... "Judging from the pre-promotional copy of the performance, it is easy to mislead the audience that Xu Meijing sang it herself, and the performance instructions on the ticketing platform are written "The minimum performance repertoire is 15 songs, and the performance duration is about 100 minutes", although it is lower than the minimum 20 songs and 120 minutes average standard of singer concerts in the same period.
In other words, when consumers buy tickets, they can't tell how many songs Xu Meijing wants to sing in person for this performance, and the organizer has not announced the repertoire in advance.
According to the ticketing platform, the minimum performance repertoire is 15, but it is not specified whether it will be sung by Xu Meijing alone.
In a poll initiated by Zhongxin Entertainment, 47% of netizens voted "yes, decide whether to buy a ticket after watching the track", and 33% of netizens voted for "you can sing whatever you like by a singer".
In an interview with reporters, the well-known musician Liu Shui Ji said that there are no hard and fast rules on whether the concert will announce the repertoire in advance, some use the repertoire as a means of publicity, and some as a surprise for fans. As for how many songs the singer wants to sing, Liushui Ji revealed that he usually submits multiple songs for review, and then selectively sings them after passing the review.
In the poll initiated by Zhongxin Entertainment, 47% of people hope to see the track in advance.
In response to the complaints and reports of netizens, on the 21st, the staff of the Nanjing Municipal Bureau of Culture and Tourism responded to the media that they had received phone calls one after another, and the relevant departments were dealing with it, and they would study and judge according to the complaint. The reporter repeatedly called the concert organizer, Shenzhen Swire World Culture Communication Co., Ltd., but the other party did not answer.
Lawyer Zeng Xi said that according to the provisions of the Consumer Rights Protection Law, in the event that a dispute cannot be resolved through negotiation, consumers participating in performing arts activities can communicate with the organizer to request compensation or refund, and if the two parties cannot reach an agreement, they can report and complain to the market supervision department or consumer association, or sue the court to claim their legitimate rights and interests.
In addition, lawyer Zeng Xi also mentioned that from the perspective of the organizer, it seems that he should also reflect on whether his early publicity has misled fans. If you feel that you really have something wrong to do, and the ticket price charged is relatively high compared to the content of the performance, you might as well lower your posture and give some compensation to the fans, after all, there are still a few concerts in the future, Xu Meijing is not a traffic star, and fans most likely want to listen to her sing when they spend money, not nagging. (ENDS)