On April 18, the Libao Central Health Center in Hai'an City received a special work order from the "12345" platform, which is different from daily consultation or complaints, which is a letter of thanks.
"Yesterday afternoon, we received a special linkage disposal agency work order from the Hai'an Municipal Service Convenience Hotline 12345 online" After the regular meeting, Sun Guifu, chief of the medical department, said, "At the beginning of this month, the family of our surgical patient Chu Xiangrong called the 12345 hotline to praise Dr. Xue Xiaojun and Miao Jifeng!"
On the afternoon of April 1, a patient with an ordinary and special inguinal hernia came to the Libao Central Health Center in Hai'an City, saying that inguinal hernia is a common surgical disease, and that Uncle Chu is 88 years old, scoliosis, suffering from Alzheimer's disease, and cannot communicate normally. In such a situation, surgery is undoubtedly a great challenge. Although the old man is usually quite strong, after all, he is 88 years old and has scoliosis, so surgery is a huge challenge for anesthesiologists. In order to let the old man pass the difficulty of anesthesia smoothly during surgery, Miao Jifeng, the experienced director of the anesthesiology department, was responsible for the whole process of anesthesia. The team of surgeon Xue Xiaojun worked together to carry out tension-free repair of inguinal hernia for Uncle Chu, and the operation of the old man went smoothly, all vital signs were stable and orderly, and the analgesic effect was obvious.
After the operation, the old man returned to the ward safely, and the patient's family excitedly grabbed Xue Xiaojun's hand to express their gratitude: "Thank you very much to the surgeon and anesthesiologist, thank you for saving my father!"
During the hospitalization of the elderly, the nursing staff formulated special nursing measures for the condition of the elderly to help the elderly recover quickly, which was well received by patients and their families. The elderly can get out of bed on the first day after surgery, and they will be discharged from the hospital in five days.
Xue Xiaojun and Miao Jifeng are just the epitome of all front-line medical workers in Hai'an Fort Lee's Central Health Center, who use love, confidence and responsibility as a link to convey warmth and strength to patients, and strive to improve the quality of medical services at the same time, they are also continuously improving patient satisfaction, enhancing patients' medical experience, reflecting the humanistic care of medical staff for patients everywhere, and truly serving patients with "heart". (Contributed by: Jiang Liuping, Ward 1, Fort Lee Central Health Center)
Editor: Tang Zhixing