In recent years, the Political and Legal Committee of the Longsha District Committee of Qiqihar City has actively practiced and developed the "Fengqiao Experience" in the new era, using the rule of law thinking and rule of law methods, multi-party linkage and joint management, and striving to create a refined grid management, multiple dispute resolution and practical effect, and brand building characteristic governance pattern, and strive to achieve "small things do not go out of the community, big things do not go out of the street, and difficult things do not go out of the jurisdiction".
Focus on grid governance
Promote the "refinement" of contradiction and dispute investigation and resolution
The first is to integrate the grid governance system. The grid is finely divided into 385 urban community grids, 58 rural grids and 163 exclusive grids, clarifying grid matters, clarifying work responsibilities, disposal processes, and package management responsibilities, effectively realizing "full unification of code assignment numbers, full coverage of grid party organizations, and full allocation of grid members", and absorbing key employees of property enterprises and new employment groups in the jurisdiction as part-time grid members, so that the grid can become an important carrier for grassroots governance to respond to the concerns of the masses. The second is to coordinate and promote the sinking of departmental forces. Build an information platform for comprehensive management, promote the substantive operation of the district comprehensive management center, coordinate 13 district-level functional departments, 255 full-time grid members, and personnel such as "three officials and one law" in the jurisdiction to sink into the community, and simultaneously carry out legal publicity and consultation, investigation and resolution of contradictions and disputes online and offline. In 2023, a total of 899 clues of various contradictions and disputes will be jointly investigated and resolved, 5,400 industry venues will be inspected, and 99 potential safety hazards will be found and rectified. The third is to improve the quality and ability of business. Formulate the "Detailed Rules for the Assessment of Grid Governance Streets in Longsha District", clarify the weight of the score such as organizational structure, management norms, and dispute resolution, and stimulate the professional grid members of functional departments to take responsibility. Include responsible judges' participation in grid mediation efforts and guidance of basic-level mediators in judges' performance evaluations, to increase the effectiveness of diversified resolution of conflicts and disputes. Invite the director of the Mediation Committee for Letters and Visits of the Mediation Center of the Municipal Bureau of Justice, the backbone of the court, the director of the judicial institute and other professional mediators to carry out special business training on mediation in the whole region.
Concentrate on multi-faceted dispute resolution
Promote the "effectiveness" of contradiction and dispute investigation and resolution
The first is to innovate the "three adjustments and four fronts" linkage dispute resolution work method. Effectively connect people's mediation and the court's "pre-litigation mediation" linkage, and transfer 12 types of disputes involving neighborhoods, marriage and family, and property management to the neighborhood comprehensive management center according to the territory, giving full play to the functional advantages of "three officials and one law", realizing the linkage of the "three adjustments" of judicial mediation, people's mediation, and administrative mediation, and promoting the integration of the "four fronts" mechanism of publicity before prevention, prevention before investigation, investigation before mediation, and mediation before litigation. 416 pre-litigation mediation cases were successfully resolved through online video connection and remote mediation, and offline through face-to-face and back-to-back mediation. The second is to solidly promote the "four institutes, one court, one center + N" joint commissioning and linkage model. Led by the sub-district political and legal committee, the comprehensive management center coordinates the efforts of all parties, and regularly holds regular work meetings of "four institutes, one court, one center + N" to form a diversified joint force for dispute resolution, and jointly negotiate, analyze, study and judge, and resolve difficult contradictions and disputes. At present, 775 difficult contradictions and disputes have been successfully resolved, with a resolution rate of 92%. The third is to integrate and improve "one-stop" mediation. Guide the courts to lay out functional areas, and set up expedited mediation rooms and expedited trial divisions in litigation service centers to meet the demands of litigants for case inquiries. Give full play to the role of special polls and invite experienced retired judges and industry representatives to participate in mediation. In 2023, 595 cases were successfully mediated and 123 cases were judicially confirmed.
Focus on brand building
Promote the "specialization" of contradiction and dispute investigation and resolution
The first is to establish a series of gold medal mediation selection mechanisms. Organize and carry out the selection activities of "Top Ten Gold Medal Mediators", "Top Ten Typical Mediation Cases" and "Top Ten Mediation Case Files", select typical cases of conflict and dispute resolution of "three mediations and four fronts" and "four courts, one court and one center + N", and form a case collection for learning and reference. The award-winning individuals and units will be commended, typical publicity and guidance will be strengthened, the demonstration and driving effect will be expanded, and the work of resolving contradictions and disputes under the new situation will be carried out in depth. The second is to create a series of mediation brand characteristic carriers. Build brand mediation rooms such as Chen Jinghua and Brother Wang's studio, integrate reasoning and law, and carry out targeted mediation; build a brand psychological counseling room of "Warm Heart Home" in Hongxing Community and Zhengyang Street to build a mental health service platform for the masses, and build a "people's tearoom" to use tea as a medium to build a platform for the masses to express their demands, pour out their grievances, and promote peace with tea, and easily resolve conflicts through drinking tea. In 2023, the brand mediation room will participate in the mediation and resolution of 607 conflicts and disputes, with a resolution rate of 98%. The third is to build a series of brand publicity and education platforms for law popularization. Create a rule of law live broadcast room, with the theme of legal popularization publicity, psychological counseling, rule of law publicity, and case explanation, to carry out online legal lectures and consultations, exchanges, and interactions. Open the "rule of law Rubik's Cube", the contact information of legal service agencies, "three officials and one law" and other personnel, and the commonly used laws of the Civil Code are displayed through the Rubik's Cube, and the people vividly call it "the Rubik's Cube is turned, and the rule of law is online", guiding the masses to act in accordance with the law, find the law when encountering problems, solve problems and use the law, and resolve conflicts by relying on the law, and promote the investigation and resolution of contradictions and disputes to achieve results, characteristics, and create brands.
Editor: Lu Jingye
Review: Jia Yongzhe
Producer: Fan Delong, Cui Dongkai