Loading...
With the progress of society, the needs of consumers are becoming more and more diverse, especially in the field of rail transportation. In a recent public speech, expert Chen Yinjiang made a compelling point: the railway sector should deeply consider the needs of consumers of different ages to create a more humane and comfortable travel environment. This point of view has sparked widespread attention and discussion.
Chen Yinjiang emphasized that the fast-paced life of modern society has made young people seek more personalized and private travel experiences. They want to be able to enjoy more freedom and comfort on the road, not just simple displacement.
Therefore, the railway department needs to fully consider the needs of this group when designing the train environment, providing them with more spacious, private seating space and more convenient services.
Older people often face more challenges when traveling. They may have limited mobility and need more care and help. Chen Yinjiang called on the railway authorities to not only meet the needs of young people, but also pay attention to the actual needs of the elderly when providing services. For example, a dedicated carriage for the elderly can be set up to provide convenient boarding and disembarkation services, as well as comfortable seating and dining facilities.
In addition, Chen Yinjiang also advocated for young people to actively participate in the action of caring for the elderly. He encouraged young people to take the initiative to choose the lower berth tickets when purchasing tickets, and to provide room transfer services for elderly passengers to show respect and care for them. This kind of action not only contributes to the construction of a harmonious society, but also a kind of respect and care for the elderly.
Chen Yinjiang's suggestion netizens didn't buy it, let's take a look at the comments of netizens:
Many people believe that rail transport, as a means of public transportation, should assume more social responsibility, pay attention to the needs of different groups, and provide them with better and more humanized services, rather than considering young people giving up their seats.
Finally, there is a deep understanding and attention to the needs of different age groups.