It's a good China Mobile, I saw the money moving, and the signal was not moving at all.
As the big brother of the operator, it was named and criticized by the People's Daily this time, and even 63 million users were "deceived".
So how does China Mobile "deceive" consumers? So how should we choose a reasonable operator in the future?
Mobile users have dropped dramatically
Just this year, IT Home issued a document saying that China Mobile's wired broadband business customers have increased by 1.514 million in February, and now the number of customers has exceeded 300 million.
However, although the number of people applying for broadband has increased dramatically, the number of users using China Mobile is decreasing.
According to the statistics of IT home, in February, China Mobile users have been less than 510,000, which is not a small number, why so many people began to dislike to use China Mobile's calling card, and even the People's Daily couldn't help but speak for consumers, so, how did China Mobile step by step let people choose to abandon it?
The People's Daily criticized China Mobile
The traffic has not increased, and there are a lot of hidden deductions
The People's Daily really couldn't sit still, and even directly issued an article directly denouncing China Mobile, saying that his hidden deductions were too much, how to stop this kind of silent consumption?
Although the amount of deduction is not very much, but every month it is simply a small amount of money, if it is less, it will be deducted one or two yuan, and if it is more, it will be more than a dozen.
You must know that China Mobile's users according to the statistics in February this year, there are close to 1 billion households, if each person deducts an extra dollar, then China Mobile can make a profit of 1 billion at once, if you deduct 10 yuan, it is 100 billion, it is simply astronomical, this is not the wool of consumers?
We were kind enough to use his net, and as a result, he in turn plucked our wool, and now he is rubbing the IQ of our consumers on the ground, and if they want to make money, it is as simple as a strong wind.
But China Mobile is very smart, he will never deduct fees for no reason, but give you a little profit, let you taste the sweetness first, and then deduct the fee, such a business method is really cunning, most of the people around us have stepped on such a thunder, even Xiaobian is no exception, especially these three kinds of thunder is really tempting, who can parry it.
First, unlimited traffic
The rise of the era of short videos now,Basically, everyone will choose to brush videos to decompress when they are bored,But you must know that each video is basically10MB and above,It's not more than the amount of traffic that costs watching TV,Because many people don't have enough traffic at the end of the month。
China Mobile has seized this point, launched a "mobile traffic unlimited package", today only needs 98 yuan, the provincial traffic can be used casually, and there are 1500 minutes of calls, plus 50M broadband, which is a great temptation for ordinary people, even Xiaobian looks confused.
But what he said on the surface is unlimited, and it is not just really unlimited, but only unlimited for his own APP.
If you're playing the apps under other operators, you're very embarrassed, China Mobile doesn't serve other apps, I mean your unlimited traffic is only common in his apps, and he doesn't care about other software.
It's really a word game scam, but many people will still choose to believe it brainlessly, and then at the end of the month, they find out that the original unlimited traffic was promised, but the result exceeded a very high standard, and they can only spend money to make up for it, and make a proper big injustice.
In addition to unlimited traffic, there are also free gifts, which is simply a tempting business war.
The second type: free of charge
In fact, China Mobile treats users differently, and divides the user group into three, six, nine and so on according to the amount of phone bills you pay each month.
For those users who spend more than 100 yuan per month, there will be a super good user experience, and China Mobile even often calls them to send them various benefits for free, and the most generally sent is broadband.
Many mobile users often receive such calls, the other end of the phone said that because the user's monthly package exceeds 98, so there will be the initiative to install broadband benefits for free, free installation, many people are happy to accept, can be prostituted in vain, but this door-to-door installation is indeed free at the beginning, as long as you install it every month will deduct a certain amount of money from your phone bill.
A lot of it is because you have to watch TV at home to install broadband, and his deduction is not a deduction of broadband fees, but a deduction of your membership fee for watching TV every month, so there is not much deduction at one time, generally more than ten or twenty yuan, but many people say they don't know about this deduction, and they only realize it after they call, because the broadband installation person will not disclose this kind of thing to consumers at first.
However, many consumers feel that the experience is not good, and when they want to cancel the broadband, they encounter the most annoying problem at this time, that is, not every business hall will help them cancel the broadband, but they have to run to the designated business hall, which is equivalent to saying that each store can install it when it is installed, but not every store can be untied when it is unbound, which really makes consumers speechless.
Compared with these two pits, the last one, I feel that more than 80% of them have been stepped on, anyway, Xiaobian is one of these 80%.
The third type: 10G traffic is sent as soon as it is sent
One free is 10 Gs
Most people can frequently receive calls from China Mobile at the end of the month, and the general customer service will tell you to see that your traffic this month is about to exceed the quota, as our old users, we will subsidize your traffic every month with 10G.
Naturally, many people are happy to accept such a good benefit, but it is this short call of a few seconds that may make you pay an extra 10 yuan to 20 yuan per month, which is the legendary promised phone bill traffic agreement of China Mobile.
But this actual traffic is not something you want to have,The minimum consumption per month must reach at least 78 yuan or more,If it's not enough, you have to deduct it from the phone bill,When a friend said that if your monthly traffic package is 48 yuan,That's 30 yuan to buy 10G traffic,Is it cost-effective to think about it?
This kind of good operator has never lacked high-quality customers, mainly depends on how the operator treats consumers, such a business routine like China Mobile really deserves people to avoid him, everything is its own fault.
Which of the three major operators should we choose? This is really a question worth considering.
Information sources:
The official account of IT House
"China Mobile's 5G customers exceeded 800 million in February, but the total number of mobile service customers declined"
https://www.toutiao.com/article/7348370628845601330/
China Mobile's official account
China Mobile's wired broadband services increased by 1.514 million in February
https://www.toutiao.com/article/7349099112710717961/
The official account of the website of the financial community
China Mobile's 5G Package Customers Exceeded 800 Million, with a Net Increase of 1.514 Million Wired Broadband Subscribers.
https://www.toutiao.com/article/7348380742818316863/
The official account of the Political and Legal Committee of the Datong Municipal Committee of the Communist Party of China
"Criticized by the People's Daily, Still Unrepentant! Mobile was sued for restricting old users from changing packages"
https://www.toutiao.com/article/6603893020829942275/
The official account of China Consumer Daily
"China Mobile's Call Notice "Free Broadband Installation", but Consumers Find that There Are "Conditions" Attached to ......
https://www.toutiao.com/article/7114245499649491460/
The account of Chongqing Radio and Television Group (Main Station).
"Users encounter mobile broadband "difficulty in canceling": you can't run multiple business halls, and you have to pay for the optical modem"
https://www.toutiao.com/article/7338029975461888547/
The official client account of the Morning News
"Don't change the card, don't change the number, the monthly function fee for the mobile phone direct connection to the satellite service is 10 yuan!
https://www.toutiao.com/article/7281619335939080704/