On the basis of in-depth research on the business environment and residents' needs around the community in the early stage, the Chicheng Sub-district Office of Shangcheng County explored the creation of a "beautiful neighborhood center" with the community canteen as the core in the Jinxiu community, and leveraged the "big people's livelihood" with "small investment" in addition to the community canteen, so as to promote the transformation of a single service to a complete service.
The people are supreme, and the small table tastes happy
Adhere to the model of "street-led + community-led + market-oriented operation", the first is to provide welfare and ensure the inclusiveness of public welfare. In order to warm the stomachs and hearts of the residents who come to eat, the community canteen provides classified subsidies for the elderly of different ages, difficult groups such as subsistence allowances, and special groups such as new business personnel, one person, one policy, and one meal and one supplement, so that residents and friends can eat meat and vegetables with reasonable meals for more than ten yuan. Second, there are various categories to meet different needs. With the tenet of "benefiting the people canteen is not profit-oriented, home-cooked meals are like home", the community canteen mainly promotes simple meals such as home-cooked food suitable for the elderly in the canteen selection area. At the same time, with the help of the "Mall Stew" brand, it provides small pot stir-frying, banquet reservation, and provides a full range of services for different dining groups. The third is electronic assistance, which is convenient and efficient for dining. Equipped with smart ordering machines, weighing and billing, and doing a good job of scientific protection for residents' meals. After the residents of the jurisdiction go to the community for identity authentication, they can go to the community to pay with their faces, and enjoy the preferential dining policy according to the conditions.
Scientific planning, the small canteen has been changed to fireworks
The first is to be the pioneer of party building and improve the quality and efficiency of services. Set up a pioneer post for party members in the community canteen to solicit suggestions and opinions on the quality, type, hygiene, and dining environment of the residents, and the community will follow up and implement it in a timely manner to achieve a closed loop of service. Under the strict control of party members and the masses, the canteen ensures high quality and high quantity in raw material procurement, meal production, dining service and other links, and has collected 6 opinions and suggestions so far, all of which have been rectified. The second is market operation to ensure sustainable profits. After the preliminary screening and investigation, a third-party catering company with experience in canteen operation is selected, and preferential treatment such as rent reduction and exemption is adopted in the early stage. After the third party is stationed, it is only responsible for equipment, personnel and part of the soft decoration, which effectively reduces the opening cost. In addition, the use of water, electricity and heat in the canteen is implemented according to the price of residents' daily life, so as to maximize the benefit of the business entity and community residents, so as to promote the healthy operation of the community canteen. The third is resource sharing to stimulate operational vitality. Cooperate with surrounding businesses to outsource the breakfast business of the canteen to nearby breakfast vendors at cost price, which not only enriches the taste and variety of dishes, but also avoids the situation that nearby vendors occupy the road and affect traffic, and the community canteen has gradually become the best solution for young office workers.
Pluralistic co-governance, small centers promote big governance
The first is to organize party members to take the lead. In accordance with the principle of party building guidance and party and mass co-construction, the "party building + volunteer service" work model was formed, 24 party members were recruited to join the volunteer service team, and volunteer activities such as offline reading, dispute mediation, and public welfare psychological counseling were actively carried out in the good neighbor center and the elderly activity room, focusing on the actual needs of the masses to resolve outstanding problems in a timely manner, and gathering the vanguard of party building to benefit 200 people in the surrounding areas. Second, technical talents are enthusiastic to integrate. Focusing on the daily needs of the elderly, the young and the residents, we invite community technical talents to station in the Good Neighbor Center to provide convenient services such as sewing, prosthetic scissors, and cleaning, so that residents can smoothly solve "trivial matters" without going around in circles, bringing more certainty and security to residents' lives, and building a familiar and friendly convenient life circle. The third is the joint participation of social forces. In accordance with the principle of "organization and co-construction, activity co-linkage, and resource sharing", we will fully link social forces and sinking units, actively attract caring enterprises in the jurisdiction to participate in community governance, and organize and carry out various activities with canteens as platforms and various festivals. Since its opening to the outside world, it has carried out more than 30 activities in various forms such as "dumpling banquets", gourd silk performances, and chess competitions, and more than 80 elderly people in the jurisdiction have participated in the activities. (Zhao Meichen)