"When the people call out, they will respond." In order to improve the ability and level of grassroots governance, the Party Committee of Dongdajie Community takes "Party Building + Grid Service" as the goal, fully mobilizes the forces of all parties in the jurisdiction, builds a strong community governance grid system, and achieves "someone in the network should respond, people walk in the grid, and things are done in the network", continuously enhance the community service function, and improve the efficiency of grassroots governance.
Weaving dense contradictions, touching and arranging the net, highlighting the key points and "visiting" the people's feelings
The Dongdajie community gives full play to the role of the "grid +" grassroots social governance system, and sets up a volunteer service team for conflict investigation and mediation of "grid members + judicial mediators + community police + community volunteers", and communicates face-to-face with the masses through methods such as "stepping, visiting doors, and chattering", and does a good job of the masses' "clairvoyance" and "ears to the wind". Focus on marriage and family disputes, neighborhood disputes, 12345 feedback and other prone to frequent hidden dangers to carry out detailed investigation, refine the work ledger, do specific analysis of specific problems, so that the "small grid" gathers the "big data" of people's feelings. At the same time, the contradictions and disputes that have been investigated are analyzed and judged one by one, so as to achieve "daily clearing and weekly settlement", and truly realize "the situation is grasped on the front line, the contradictions are resolved on the front line, and the small things do not go out of the grid, and the big things do not go out of the community", which has won unanimous praise from the residents of the jurisdiction.
Diversified dispute resolution and cohesion to resolve disputes before litigation
The Dongdajie community adheres to the principle of quick resolution in the vicinity, combines the Longqing "e" pass citizen service platform, accepts the demands of the masses in the jurisdiction in a timely manner, and takes the "1+1+N" grid long system work as the starting point, chatting with residents about "parents' shortcomings" in the process of walking the streets and alleys and visiting households, so as to understand and grasp the voices of the masses in a timely manner. For hot and difficult issues that residents have strong reactions to, the community has analyzed and judged the police, property management companies, owners' committees, judicial mediators and other forces in the joint jurisdiction, adopted the method of "looking, hearing and asking" to resolve the symptoms, changed "sitting in the hall for consultation" to "door-to-door inspection", solved the "key small things" around the masses, and acted as a "caring person" for the people to solve their worries. Up to now, more than 20 disputes over neighborhood, economy, marriage and family have been resolved, with a resolution rate of 100%.
The rule of law staff intervened as early as possible to prevent the disease from being "cured" at the source
"The law is all about 'reason', and I am grateful to the community mediator for helping to clarify the conflict and ease our neighborhood ......relationship," Uncle Li said happily. In order to better integrate the spirit of the rule of law into grassroots social governance, and promote the resolution of contradictions and disputes to be more standardized and legalized, the Dongdajie community makes good use of the "bench" council of the community, and effectively plays the role of law popularization and publicity through "three-dimensional" law popularization lectures, "interactive" legal consultation, "à la carte" legal training, and "immersive" dispute mediation. The feast of the rule of law" guides residents to respect the law and find the law in case of trouble, opening up the "peripheral nerves" of grassroots social governance. Since the beginning of this year, 8 centralized publicity activities have been carried out for legal popularization, and 12 sessions have been carried out on the grid.
Only "neighborhood harmony" can be "family", and only "resolving contradictions" can be "heart to heart". In the next step, the Dongdajie community will further improve the professionalization, standardization and efficiency of mediation work, protect the harmony and stability of the grid, let problems be solved in the grid, misunderstandings can be resolved in the grid, conflicts will be settled in the grid, and disputes will be reconciled in the grid, so as to continuously improve the diversified and legal level of grassroots conflict and dispute resolution. (Sun Le)