Recently, the Yunnan Provincial Department of Culture and Tourism issued the "Announcement on the Provincial Civilized Tourism Demonstration Unit in Yunnan Province in 2022-2023". Chengjiang Fossil Land World Natural Heritage Museum was awarded the "2022-2023 Provincial Civilized Tourism Demonstration Unit", marking that the Chengjiang Fossil Land World Natural Heritage Museum has achieved remarkable results in advocating civilized tourism, enhancing the image of the tourism industry, and promoting the development of the tourism industry.
Chengjiang Fossil Land World Natural Heritage Museum Photo by Yuxi Daily all-media reporter Shenyang
In recent years, the Chengjiang Fossil Land World Natural Heritage Museum has further improved its functions, enhanced its service capabilities, and carried out comprehensive and in-depth civilized tourism promotion, optimized the sanitary environment, and improved service facilities on the basis of system construction, so as to create a good visiting environment and bring the civilized tourism work to a new level.
According to Zhang Xilin, deputy director of the Chengjiang Fossil Land World Natural Heritage Museum, in order to create a civilized and courteous, standardized service, warm and harmonious civilized tourism atmosphere, the museum has added civilized tourism reminders on the guide board of the whole museum, issued warm reminders of civilized tourism, and guided tourists to establish the concept of civilized tourism and develop civilized tourism habits; Civilized tourism training in comprehensive management and other aspects, and constantly improve the service level and civilized quality of the staff.
Zhang Xilin introduced that in the process of creating a civilized tourism demonstration unit, the museum set up a leading group for the quality improvement of the civilized tourism demonstration unit, formulated and improved the corresponding management methods and norms, and improved the long-term cleaning of environmental sanitation, effective prevention of safety management, Civilized service, human nature and affinity, promote the long-term management of environmental sanitation, establish a safety emergency plan and emergency response procedure system, eliminate all kinds of potential safety hazards, warm and civilized and considerate service to meet the daily visit and emergency needs of tourists, and comprehensively improve the service quality and visit experience effect.
A staff member shows off an AR tour device. Photo by Yuxi Daily all-media reporter Jiang Yue
In addition, the museum also fully excavates the value of scientific research resources, natural resources, human resources and vacation resources, highlighting the theme characteristics of "World Natural Heritage", "Origin of Life", "Cambrian" and "Biodiversity", so that the exhibition style in the museum is more prominent in the ancient texture, scientific and technological shock, life temperature, interest and interactivity, which can attract and retain tourists. Since its trial opening in August 2020, the museum has received more than 2 million visitors.
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Yuxi Daily All Media Reporter: He Chao Editor: Xiang Qing Preliminary Review: Li Mei Review: Xu Fengxiang