According to statistics, between 2016 and 2020, only about 340 million passengers flew on a plane.
In other words, more than 1 billion of China's 1.4 billion people have never flown on a plane.
In the impression of many people, the plane has flown into the sky, then it must be a luxury that matches the "superior" service, so everyone will be out of reach of it.
As everyone knows, not everyone needs these services.
As Lin Tao, a flight policy researcher, put it: "In fact, more than 60% of passengers do not need to check in baggage and in-flight meals, but baggage allowance and meal service are included in all ticket prices." ”
In fact, for ordinary passengers, it is the most practical to be able to save money.
The emergence of low-cost airline Spring Airlines perfectly solves this problem.
Spring Airlines has only one purpose, which is to get passengers to their destinations safely and on time, and then provide passengers with optional services on this basis.
In short: it doesn't think you're poor, and you don't think it's crowded.
However, after all, it is still necessary to kindly remind passengers that before flying Spring Airlines, they must be mentally prepared to avoid blood pressure explosion.
Because as the earliest and largest low-cost airline in China, Spring Airlines has no other intimate services and comfortable things in addition to the advantage of being cheap.
Also, although it has the widest audience, it also has the most voices complaining about it.
Do you remember the touching story of 2018 when the shipping fee was more expensive than the bun?
At that time, Kun Kun, who was working in Shanghai, hoped that his parents could go to Shanghai for a visit, so he booked a round-trip ticket for his parents at Spring Airlines.
And Kunkun's mother, Ms. Zhou, in order to let her son eat her son's favorite buns, wrapped 100 in one go.
Unexpectedly, when you settle at the airport, the baggage is 38 kilograms, and you need to pay a consignment fee of 578 yuan.
Ms. Zhou sighed helplessly, "This money is more expensive than buns"!
However, in order to let the children eat the taste of their hometown, Ms. Zhou and her lover still reluctantly paid the fee.
What a touching story! Unfortunately, in Spring Airlines, there is only iron face and selflessness.
It is clearly stipulated in black and white that ordinary tickets do not include free baggage check-in, and only one piece of luggage weighing 20*30*40 cm and weighing no more than 7 kg (about 13 inches of luggage) can be carried on the plane.
Moreover, as much as you say, you can always take a ruler to help you measure.
If you have excess baggage, you will either have to pay to upgrade your baggage allowance or pay to check it in.
Of course, the end result will only be: "Your luggage costs more than you".
Don't worry, this is just an appetizer, and when you get on the plane, you'll be even more shocked.
Spring Airlines' theme color is green, and the exterior and interior of its aircraft are mostly green.
So, for a moment, you mistakenly think that you are not going to take a plane, but a green train.
However, when you find your seat, you will find that it is really a "green train to the sky".
Because Spring Airlines' seats are not only small and hard, but also close to the front and rear rows, for those with slightly longer legs, the legs have to be placed diagonally throughout the whole process.
What's even more terrifying is that the backrest can't be adjusted at an angle, so you can only sit there straight, which is no different from the hard seat of the green train.
However, you don't have to worry about sitting on a herniated disc in your lumbar spine, because the flight attendant will enthusiastically take you to do radio gymnastics to help you stretch your muscles.
However, Spring Airlines does not provide free meals and free water, so it is better to take it easy, because if you exercise too much, you are hungry or thirsty, and you have to pay for your own food.
Since this is not good, that is not good, there must be nothing wrong with sleeping!
It's a pity, it's still not possible!
Because the highlight of Spring Airlines is about to make its grand debut.
In order not to overwork passengers, Spring Airlines has announced a special perk: Promotion!
"Beer, drinks, mineral water, peanuts, melon seeds, eight treasure porridge", such a familiar slogan, you think you can only hear it on the train.
No, Spring Airlines has fewer flight attendants, but they are much more dedicated than the staff on the train.
They can shout non-stop for half an hour on a megaphone, and they have a lot more products than the Green Train, whether it's food, souvenirs, cosmetics, or even belts.
Sometimes you are already asleep, and they are afraid that you will miss it, and they will wake you up especially "intimately": "Look at the goods!"
In this regard, netizens had no choice but to complain on social platforms, "When will this noisy everything end"!
Not only that, as soon as the black cat complaint is opened, there are as many as tens of thousands of complaints about Spring Airlines.
But let's be honest, "paying" really pays off.
Although Spring Airlines has a lot of pitfalls, and everyone complains a lot about it, people's profits are really unattainable.
In 2021, with the overall loss of the civil aviation industry, Spring Airlines made a quiet profit of 39.11 million yuan, making it the only profitable listed airline that year.
Even if the overall market of the aviation industry declines in 2023, Spring Airlines' net profit attributable to the parent company will still remain at about 2.1-2.4 billion.
It is worth mentioning that Spring Airlines not only earns money, but also has a good set of ways to save money.
Even Wang Zhenghua, the founder of Spring Airlines, once said, "Half of the money is earned and half is saved."
From the beginning of ticket sales, Spring Airlines has firmly grasped the initiative.
It did not go through TravelSky, but developed its own IT system, which not only increased the proportion of direct sales of air tickets, but also reduced the cost of sales.
What's more, the refund fees it sets are staggering.
For refunds made between 2 hours and 24 hours before departure, the cancellation fee will be 80% of the original fare.
Even if it is a special ticket, if it happens to be a ticket of more than 1,000 yuan, it really hurts to think about it.
Also, because the counter needs to pay a rent, and Spring Airlines is only willing to pay for two hours, Spring Airlines generally does not ask passengers to come to the airport too early.
Check-in will only begin two hours before departure.
Single aircraft type is another money-saving method for Spring Airlines.
The unchanged Airbus A320 or A321 series is not only easy to maintain, but also fuel-efficient.
According to relevant data, in the first half of 2023, Spring Airlines' aircraft maintenance expenses will only be 296 million yuan.
China Southern Airlines, one of China's three major airlines, has a maintenance cost of 4.85 billion yuan.
It's already so cost-effective, and Spring Airlines is still not satisfied.
It not only removed the first-class cabin and halved the kitchen space, but also reduced the seat gap by several centimeters, expanding the number of seats from the original 158 to more than 200.
In order to reduce costs and increase efficiency, Spring Airlines is really fighting.
In the same 24-hour period, Spring Airlines does far more work than other airlines, others have about 9 hours a day, while Spring Airlines can have 11 hours.
Not only that, but before 8 a.m. and after 10 p.m., Spring Airlines also has quite a few "red-eye flights".
It's not uncommon for a flight attendant to work several jobs alone, whether they're a salesman, a safety presenter, a cleaner, or a lead performer who takes you on broadcast gymnastics.
In short, in order to save money, Spring Airlines can be described as racking its brains.
Interestingly, passengers are swearing at Spring Airlines on one side, but they can't do without it on the other.
According to the financial report, in 2023, the load factor of China's three major airlines (AVIC, China Southern Airlines, and China Eastern Airlines) will not reach 80%, while Spring Airlines' load factor will be as high as 89.4%.
To tell the truth, Spring Airlines is not only searching but also hardworking, and this wealth really deserves it!
At this moment, even the passengers have to sigh: "If the enthusiasm for making money can be one-tenth of that of Spring Airlines, I am afraid that I will not have to take Spring Airlines in the next life."
However, until now, searching for Spring Airlines on any social platform, most of the lightning posts that appear are still appearing.
Of course, there are also people who will come out and sing the opposite:
Not everyone needs to check in their luggage and need services, so if you look at Spring Airlines' instructions before you go out, you won't be stabbed in the back.
Moreover, the price is already so low, what more bikes!
In fact, full-service airlines have high fares because everyone splits the cost of these services equally, but not everyone needs them.
The emergence of Spring Airlines has not only made the mode of air transportation services more diversified, but also made it more optional:
Turning free services such as baggage check-in and meals from full-service airlines into a charging model with clearly marked prices, allowing passengers to purchase them on demand.
With no water, no meals, no free check-in, Spring Airlines has only one goal, and that is to get passengers to their destinations safely and on time.
According to the statistics of Feichang Quasi, last year, Spring Airlines ranked third in the top list of on-time arrival rate, and even ranked first in September 2022.
In 2021, Wang Yu, chairman of Spring Airlines, told China Civil Aviation News:
"Safety and punctuality are the core criteria for evaluating civil aviation services, and it is a better product to deliver passengers to their destinations safely and on time, and then on this basis, to provide passengers with services that can be purchased on demand."
Moreover, as we all know, the price of air tickets is not like train tickets, which are subject to the unified allocation arrangement of the state, but fluctuates at any time with the relationship between supply and demand, even if it is a ticket for the same flight, the purchase price is different on different days.
Therefore, the phenomenon of sky-high air tickets stealing passengers often occurs in various airlines.
Not long ago, a family of five went to Sanya to travel in winter to escape the cold, and on the way back, they encountered the phenomenon of stealing customers for nearly 20,000 yuan for a ticket, which made it difficult to return home.
Presumably, at this moment, it should be more important and reassuring to have a cheap ticket than a good service.
And isn't that the meaning of Spring Airlines' existence:
There is no great service, no comfortable seats, but we have cheap tickets.
We can not only let you fly, but also let the 1000 million Chinese people who have never taken a plane fly once.
Author: Red One
Editor: Lu Yao