After the Xiaomi press conference, 10,000 units were pre-sold in 4 minutes, 20,000 units were pre-sold in 7 minutes, and 50,000 units were pre-sold in 27 minutes. However, the competition of new energy vehicles is a long-distance race, and the future is still very long. It's not enough to unleash all the potential buying demand just by the launch. It also needs to be recognized by more users, and in the future, it will take half a year or even more than a year to see if Xiaomi Auto really has a firm foothold.
Lei Jun at the press conference, bowed affectionately and said to everyone, I hope that when I complain about Xiaomi SU7 in the future, I will be merciful! Lei Jun's attitude is very sincere, this is a product made by Xiaomi with more than 30 billion yuan, and if it succeeds, Xiaomi Group will go to a higher level. The smartphone business plus the new energy vehicle business may really make Xiaomi a world-class conglomerate, and I really hope that everyone can take care of it. This is also a life and death venture, so Lei Jun's low-key plea, everyone can understand.
The competition of new energy vehicles is completely different from the corporate environment when Lei Jun decided to enter this field. Huawei's Yu Chengdong and BYD's Wang Chuanfu, as well as a number of industry leaders, have recognized that new energy vehicles have entered the knockout competition early. At this time, Xiaomi Auto has just officially entered the market, think about how difficult his future road is.
However, on the second day of the press conference, that is, on the 29th, some users had not yet listed the car on the first day of pick-up, and as a result, they rear-ended and crashed. A netizen in Beijing posted a video of a three-car rear-end collision on the road, and the last car was the Xiaomi car SU7 that was just released yesterday. Hopefully, this news does not cast a shadow over the sales of Xiaomi cars.
This is really pitiful, and it is possible that he will also become the first car to be repaired in the Xiaomi 4S shop. The 4S shop is still making deliveries, and there are vehicles to be repaired. This car owner is heartbroken. What is the reason for the triple collision, and has the intelligent driving of Xiaomi cars played a function? This may be the reason why everyone is concerned. I hope that the owner of the car can tell the story of the accident and make an effective judgment for everyone.
Similarly, on the second day, there were complaints from users on many platforms about returning the deposit of Xiaomi cars. Is this a spoof of the same industry, or is the Xiaomi car clause misleading? The reply given by Xiaomi's customer service is that these potential users actively lock the configuration in advance. Then according to Xiaomi's regulations, once the order is locked, the vehicle will enter the production stage, the configuration can no longer be modified, and the deposit cannot be refunded. In addition, the current car configuration of the genesis version will lock the order as long as you place a deposit of 20,000 yuan, and you will not be refunded after that.
Xiaomi Auto has also talked about the rules before, you can't test drive a new car without making a deposit. Therefore, there are still many potential customers who have placed a deposit of 5,000 yuan for the standard version and a deposit of 20,000 yuan for the founding version. On the 28th, Xiaomi opened a new car launch conference, and some people began to unsubscribe on the 29th, which is actually a normal phenomenon. However, some potential customers complained that Lei Jun promised to cancel the subscription within 7 days at the press conference, and now he found that he was rejected when he went to return the deposit.
However, potential users who ask for a refund of the deposit do not think so, they think that the company has not clearly informed that choosing the configuration is to lock the order, and then there will be no refund. Moreover, when they made the so-called selection and configuration lock order, they did not verify and confirm, nor did they sign, nor did they confirm the payment of the deposit into the purchase price. There are no such processes to operate online, so for customers, the process of locking the order is just to know what kind of changes will occur in the price of the car and what changes in the discount after selecting the configuration, and it is not a process of confirming the purchase.
Of course, according to the customer who refunded the deposit, then the process of locking the order is not clearly prompted, and there is a misleading situation for consumers, then it is suspected of damaging the rights and interests of consumers. Indeed, in the process of purchasing goods, the deposit is converted into the purchase price, which needs to be reconfirmed. Without this confirmation process, the statement cannot be established in accordance with the company's standard contracts and terms, as well as unilateral interpretations.
So in the follow-up Xiaomi car, will it give these customers who cancel the deposit, a satisfactory reply? In fact, one is willing to fight and one is willing to suffer, and if you do business more openly, you may win more respect.
Now the competition range in which Xiaomi cars are located is the most brutal area of new energy vehicles in the mainland. Almost all car brands have their own representative models in this field, and it is not easy to spell out a path to success. So would you buy a Xiaomi car?
#我来唠家常# #维权平台出现多起小米汽车退定投诉##男子遇小米SU7追尾##雷军鞠躬: Please be merciful when you complain about Xiaomi SU7#