"Hello, Songjiang 120, do you need an ambulance?" In the Songjiang 120 dispatching command center, dispatcher Sheng Yifan was busy answering the citizens' calls for help. During the Spring Festival holiday, many people have returned home to reunite with their families, but the staff of the Songjiang District Medical Emergency Center are still nervous and ready to provide emergency medical services to citizens.
Over the past three years of working in the district medical emergency center, Sheng Yifan and his colleagues will be on duty at their posts every holiday and holiday, "I will continue to provide protection for everyone's medical services at my post during the Spring Festival this year." Sheng Yifan told reporters that citizens dial 120 for help, and the dispatcher needs to get the accurate address information of the patient, ask the patient where he is uncomfortable, clarify what emergency vehicles are nearby, and then quickly arrange the vehicle. As soon as the phone rings, Sheng Yifan will immediately devote himself wholeheartedly.
"Jin Yi, get out of the car!" Hearing the dispatcher's voice over the intercom, Jin Yi, the emergency doctor on duty, immediately replied "received" and rushed to the ambulance with the team members. Getting out of the car within one minute after receiving instructions is the principle that the 120 emergency team adheres to.
Winter is a period of high incidence of hypertension and other diseases, and many citizens choose to go to Songjiang popular scenic spots with their families during holidays, and there may be sudden diseases, which are inseparable from the silent protection and protection of the medical emergency center. According to reports, in January 2024, Songjiang 120 answered 7,872 calls, made 5,422 trips, treated 5,380 people, and maintained an average emergency response time of about 9 minutes.
During this year's Spring Festival holiday, in addition to the normal staff on duty, the district medical emergency center also arranged standby trains at multiple stations, and Jin Yi insisted on being on duty at the main station, which was the 8th Spring Festival he spent on the post. "I am also very sorry that I could not accompany my family for the Chinese New Year and thank them for their support of our first aid work. Jin Yi said that he hoped that his family and colleagues would be healthy, smooth in their work and happy in the new year.
Text and pictures: Li Tianwei
Editor: Gui Kexin