laitimes

China Southern Airlines officially apologizes!

author:Bright Net

On February 3, many netizens complained on the Internet that they took China Southern Airlines CZ6513 at Wuhan Tianhe International Airport in Hubei Province, and the plane was delayed from 11 a.m. to more than 8 p.m., and then canceled. During this period, passengers were stranded in the plane for nearly 6 hours, preventing passengers from getting off the plane, and some passengers even dialed 120 due to breathing difficulties.

China Southern Airlines officially apologizes!

Related events have attracted attention and topped the hot search.

China Southern Airlines officially apologizes!

On February 4, China Southern Airlines posted on Weibo, the full text of which is as follows:

On February 3, due to heavy snowfall, Wuhan Tianhe International Airport experienced a large-scale flight delay, of which China Southern Airlines canceled a total of 105 flights in Wuhan. We urgently launched the joint response plan for severe weather of ice and snow, mobilized de-icing vehicles in a timely manner, and actively ensured the safe operation of flights. However, due to the continuous snowfall, the de-icing time of the aircraft has been greatly extended, and the number of de-icing flights is too large, resulting in the long-term delay of some flights, and some of the flights were forced to cancel due to the closure of the runway ice, which caused passengers the inconvenience, we apologize! We will pay close attention to weather changes, continue to strengthen communication and coordination, improve passenger service guarantee, and ensure the safe travel of passengers during the Spring Festival.

China Southern Airlines officially apologizes!

According to the China Weather Network, at present, the largest range of rain, snow and freezing weather in the mainland since 2009 is still in the strongest period. Affected by it, on February 4, many high-speed railways in Hubei, Hunan, Chongqing and other places were suspended or delayed, and more than 1,000 high-speed toll stations across the country were closed, which had a great impact on the pre-holiday Spring Festival travel. However, from tonight, Hunan, Hubei, Anhui and other places will usher in a short intermission of rain and snow, reminding relevant departments to clear snow and melt ice in a timely manner, and the public still needs to do a good job of anti-skid and cold protection.

General: China News Service, China Southern Airlines, Xiaoxiang Morning News, China Weather Network

Source: Xiamen Radio and Television