Ms. Yang, who runs a clothing store in Guang'an, Sichuan, saw from the media that students at a local middle school used books to light a fire in the open air to heat themselves after an earthquake struck the Jishishan area of Gansu Province. Ms. Yang looked heartbroken, so she and her younger brother mobilized 400 pieces of clothes from their five stores, including 200 down jackets with 200 sweaters, and sent 17 parcels to the schools in the disaster area of Gansu Province through local postal couriers.
After the 17 packs of clothes were sent out on December 28, Ms. Yang has been tracking the information. But after the clothes arrived in Linxia, Gansu on January 1, there was no information. Ms. Yang contacted the postal courier and replied that it was lost. New clothes worth more than 100,000 yuan, 17 packages, are not an inconspicuous small object, how can it be said that they are lost? Of course, Ms. Yang wants to ask for an explanation, and under the daily questioning of Ms. Yang's sisters and brothers, the postal courier said that she found a bag of clothes and sent it to the school that Ms. Yang wanted to donate, while the other 16 bags of clothes could not be found. After more than a month of negotiations, the solution given by Postal Express is only willing to compensate 7 times the courier fee, that is, 3404.8 yuan.
When Ms. Yang donated clothes, the reason why she chose postal express was that she thought that China Post Express was reliable, so she chose postal express, but who knew that it would end up in such an ending.
Ms. Yang's bizarre incident of donating clothes with her love was posted on the Internet through media platforms. As soon as this unbelievable thing was released, it attracted a wave of heated discussions among netizens, and postal express was also pushed to the forefront.
A puzzling scene emerged. Less than two days after Ms. Yang's video about the incident was posted, Ms. Yang received a call from the postal company, informing her that the 16 bags of clothes had been found and had been distributed to other places as a general charity donation. Judging from the video posted by Ms. Yang, Ms. Yang also seems to have accepted such a result, and said that she would take out some down jackets and donate them to the school.
This matter seems to have come to an end, but the strange things in it have to make people think about it in other ways: First, how could it be said that the 17 large bags of clothes were lost at the beginning? Second, under Ms. Yang's repeated negotiations, how did the bag of clothes appear? Third, the postal express has been prepared to compensate Ms. Yang according to the lost items, why did these 16 bags of clothes suddenly appear after Ms. Yang sent a video and triggered public opinion on the Internet? Fourth, the clothes donated by Ms. Yang, the recipient information left is the personal information of the school teacher who received the donation, does the postal express not send the express delivery to the recipient according to the recipient's address and telephone number? Fifth, why does the postal express send the clothes donated by others, and give them to whoever they want?
Even if Ms. Yang no longer pursues the matter, the relevant postal express company should also give the public a clear explanation of the ins and outs of the incident, what exactly went wrong, who wants to do some dirty things in this incident, who should be responsible for this matter, and what kind of responsibility should be borne! Otherwise, how much credit is left for such a large company as postal express?