On January 24, 2024, the Pharmacy Department of Xuzhou Maternal and Child Health Hospital received a special gift - a pennant with the words "handsome and kind, superb medical skills, double medical ethics, and warm hearts". Ms. Guo (pseudonym) and her husband drove 10 kilometers to personally deliver the pennant to Shi Xiangkui, director of the Department of Pharmaceutical Affairs, and Mu Yu, pharmacist, to express their gratitude to the home pharmacy team of Xuzhou Maternal and Child Health Hospital. This pennant not only represents the gratitude of Ms. Guo and her family, but also reflects their affirmation and praise for the round-the-clock medication consultation service of our pharmacists.
It is understood that in December 2022, Ms. Guo was 19 weeks pregnant at the time, and she was found by pharmacist Muyu for three days due to high influenza fever to consult medication, which was also Ms. Guo's first contact with home pharmacy services. Since then, Ms. Guo has always consulted a pharmacist as soon as she encounters medication problems. Under the professional guidance of the home pharmacy team, Ms. Guo supplemented folic acid, calcium, and iron throughout her pregnancy, solved problems such as herpes infection and dry eye syndrome, and gave birth in May 2023.
What Ms. Guo remembers vividly is that in the early morning of August 2023, she had a fever due to acute mastitis, and she did not see the dosage of the drug at that time, and overdosed with ibuprofen suspension, and experienced toxic reactions such as blurred vision, hearing loss, loss of taste, and rash all over the body. Ms. Guo immediately contacted Pharmacist Mu Yu on WeChat, and after careful analysis, Pharmacist Mu Yu gave treatment measures and a monitoring plan, and Ms. Guo's symptoms improved the next morning, and the relevant indicators of the laboratory were not abnormal. On the third day, Ms. Guo's acute mastitis aggravated and the pain was unbearable, under the guidance of the pharmacist, she was treated with external application of traditional Chinese medicine and oral medication, and her symptoms were quickly relieved and she resumed normal breastfeeding.
Ms. Guo recalled that in the more than a year of receiving the home pharmacy service of the Pharmaceutical Affairs Department, she could not count how many days and nights, and in countless moments of helplessness, she could think of consulting a pharmacist for the first time, and not long ago, the child was hospitalized in the Maternal and Child Health Hospital for treatment, and was carefully cared for by all the medical staff, and the pharmacist made two ward rounds to understand the condition and guide the use of drugs, especially when she was also infected with mycoplasma during lactation, and has recovered under the guidance of Pharmacist Muyu, and sincerely thanked the home pharmacy service team of the Pharmacy Department of Xuzhou Maternal and Child Health Hospital。
According to Shi Xiangkui, chief pharmacist and director of the Pharmaceutical Affairs Department of Xuzhou Maternal and Child Health Hospital, Xuzhou perinatal home pharmacy service is a healthy livelihood project carried out with the support of the Municipal Health Commission, aiming to ensure the safety of home medication for pregnant women and infants. Over the past year, the service has benefited more than 5,000 people, radiating to the entire Huaihai Economic Zone, and expanding the scope of online services to more than 20 provinces across the country. In 2023, more than 20,000 questions about maternal, lactating, and infant medication will be answered. In the process of service development, we have established a deep trust with pregnant women and mothers, and interpreted the strong doctor-patient affection. In 2024, the home pharmacy team of the Department of Pharmacy of Xuzhou Maternal and Child Health Hospital will, as always, adhere to the patient-centered, think about what patients think, be anxious about what patients are anxious about, and do their best to solve the "urgent, difficult, and longing" home medication problems of pregnant and lactating patients.