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China Life Insurance: Comprehensively integrate theme education into the practice of reform and development, and strive to create a new situation of high-quality development

author:Financial Bulletin

During the theme education, General Secretary Xi Jinping repeatedly put forward clear requirements for the development of theme education during his inspection and investigation in various places, pointing out the direction for carrying out theme education and promoting high-quality development. The Party Committee of Chinese Life Insurance Co., Ltd. (hereinafter referred to as "Chinese Life Insurance Company") adheres to the principle study throughout the theme education, strictly implements the "first topic" learning mechanism, timely follows up and studies the spirit of the General Secretary's important speeches and important instructions, and transforms the learning results into a powerful driving force to guide practice and promote work. In 2023, the Party Committee of Chinese Life Insurance Company and its subordinate provincial institutions will carry out 1,982 "First Topic" studies. On this basis, the company further innovated and established the "first responsibility study and implementation mechanism" of the provincial institutions where the general secretary inspected and investigated the province, and required the party committee secretaries of the relevant branches to attend the "first topic" of the party committee of the head office by video link, and learn the spirit of the general secretary's important speech synchronously with the head office for the first time, and talk about the learning experience and the implementation of the ideas and measures in combination with the local reality. Chinese Life Insurance Guangdong, Shaanxi, Inner Mongolia, Jiangsu, Heilongjiang, Zhejiang and other provincial branches have conscientiously implemented the "first responsibility to study and implement the mechanism", fully integrated theme education into the company's reform and development practice, and focused on casting the soul with learning, increasing wisdom with learning, promoting work with learning, and striving to create a new situation of high-quality development.

Build a strong foundation with learning, and work hard to take on the mission

Chinese Life Insurance Company strives to "forge the soul with learning" and achieve practical results, and earnestly does a good job in deepening, internalizing and transforming the study and implementation of Xi Jinping Thought on Socialism with Chinese Characteristics for a New Era.

The Party Committee of Chinese Life Insurance Guangdong Branch firmly believes in ideals and beliefs, and achieves cohesion and soul and tempering character. The secretary of the party committee learned the spirit of General Secretary Xi Jinping's important speech during his inspection in Guangdong word by word, and the team members talked about their learning experience around the spirit of the general secretary's important speech, and studied and implemented the measures. Implementing the requirements of "casting the soul with learning" to carry out the theoretical study of theme education, the party committee team took the lead in learning, and held a total of 19 reading classes and other forms of learning, covering collective learning, special seminars, on-site research, expert guidance, etc.; the party committee of the organ studied solidly, insisted on walking the "first phalanx", and played a leading role; all party members studied together, organized and convened the theme education reading class for retired party members, and effectively built a solid ideological foundation. The Party Committee of the branch conscientiously implements the spirit of General Secretary Xi Jinping's important instructions on promoting the construction of the Guangdong-Hong Kong-Macao Greater Bay Area, continues to promote strategic cooperation with the local government, and helps "insurance capital enter Guangdong". Accelerate the construction of the southern financial center of Chinese Life, and promote the implementation of the "city center" project of large-scale pension ecological construction. Promote the opening of urban customized medical insurance to Hong Kong and Macao people, and the number of Hong Kong and Macao insured people will reach 23,000 in 2023.

The Party Committee of Chinese Life Insurance Heilongjiang Branch has forged loyalty to the party, and has never forgotten its original intention and kept its mission in mind. Issued the "Notice on the Provincial Systematic In-depth Study of General Secretary Xi Jinping's Important Speech and Instructions on Heilongjiang Inspection and Conscientiously Implementing the Decisions and Arrangements of the Party Central Committee" to strengthen the efficiency and normative awareness of the "first topic" learning. 16 Party branches of provincial-level organs, 13 Party committees of prefecture and city branches and Party branches of county branches under their jurisdiction have fully completed the study, and compiled and distributed 51 relevant learning briefs. The party committee of the branch benchmarked the spirit of the general secretary's important speech, deepened the responsibility of serving the "great man of the country" in the development of Heilongjiang's comprehensive revitalization and all-round revitalization, and made every effort to strengthen the political and people's nature of finance and insurance. With mechanism innovation, model innovation, and method innovation as the path, organize and carry out the activity of "implementing the decision-making and deployment of the Party Central Committee and serving the national strategy and the selection of key topics of the real economy", and promote the application of research results of key topics into vivid practice of serving the national strategy and the real economy. Focusing on the areas and matters emphasized by the general secretary during the inspection, the company's resources were integrated and a new model of coordinated development was explored. List the "List of Heilongjiang Revitalization Work in the New Era of China Life Empowerment", and write a beautiful picture of finance and insurance with Longjiang characteristics.

Increase wisdom and strengthen skills with learning, improve ability and make new contributions

Chinese Life Insurance Company benchmarks against the requirements of "learning to increase wisdom" put forward by General Secretary Xi Jinping, organically integrates theoretical learning and growth of work ability, gives full play to the advantages of the main business, and improves insurance service capabilities.

Guided by the spirit of General Secretary Xi Jinping's important speech when listening to the work report of the Shaanxi Provincial Party Committee and the provincial government, the Party Committee of Chinese Life Insurance Shaanxi Branch focuses on learning and practicing and improving political ability while strengthening theoretical arming. On the basis of individual self-study, collective study, two-level joint study, special reading classes and other learning methods, three sessions of special rotation training to study and implement the spirit of the 20th National Congress of the Communist Party of China were organized to achieve full coverage of the training of party members and cadres at all levels. Carry out a series of on-site practice activities with distinctive characteristics, such as "re-taking the revolutionary road of the sages and keeping in mind the original intention and moving forward bravely", and promote the theme education to go deeply, practically, and heartily. The party committee of the branch has deeply studied and practiced the experience of the "Ten Million Project", clarified 10 topics in many aspects such as the integration of party building and business, the construction of intelligent operation system, the cultivation and improvement of individual insurance teams, and the management and control of key business risks, sorted out positive and negative typical cases, and refined advanced work practices. Excavate the experience of "political integration, ideological integration, and team integration" of the party building and business integration and mutual promotion of the Xi'an Baqiao Party branch, effectively solve more than 10 difficult and painful problems in development, and promote the high-quality development of the company with tangible results. Carried out the rural revitalization work of "three-color brush painting Sanqin", vigorously developed the rural revitalization insurance business, achieved a premium of 48.62 million yuan, a year-on-year increase of 160%, and won the high-level evaluation of the designated assistance work of provincial units in Shaanxi Province.

The Party Committee of Chinese Life Insurance Shanghai Branch focuses on innovative policies and improves thinking ability in accurately solving difficult problems. Actively explore digital operation, and realize customer-centric business trajectory data display and rich customer portraits. Through the normalization rules and sample collection of key information such as hospital bills and settlement statements, the project effectively alleviates the pressure of claims and improves the quality and efficiency of claims, with a manual entry substitution rate of 20% and a 40% increase in the efficiency of claims operations. Successfully opened the era of unmanned work in the whole process of claims, shortened the time from claim submission to closure to 10 minutes, and provided customers with a fast claim settlement experience.

The Party Committee of Chinese Life Insurance Sichuan Branch focuses on promoting development and improving its practical ability while focusing on serving the overall situation. Deeply implement the major decisions and deployments of the Party Central Committee and the development strategy of the Sichuan Provincial Party Committee of "synchronization of four modernizations, integration of urban and rural areas, and common prosperity of five regions", relying on the platform advantages of Chinese Life Group, leading all member units of the group in Sichuan, and actively coordinating the entry of insurance funds into Sichuan, in 2023, Chinese Life Insurance funds will invest a total of 92.628 billion yuan in Sichuan. Explore and strengthen government-enterprise cooperation, and successively signed strategic cooperation agreements with the people's governments of Suining, Deyang, Guangyuan, Luzhou, Meishan, Zigong and other cities to fully promote local economic and social development. We will further promote the "Key Work Measures for Implementing the Development Strategy of the Chengdu-Chongqing Twin-City Economic Circle", comprehensively promote the implementation of the Sichuan-Chongqing "Pass Compensation and Payment" service measures, and increase support for major regional strategies such as the construction of the Chengdu-Chongqing Economic Circle, the development of the Yangtze River Economic Belt, and the construction of the "Belt and Road" Economic Circle in accordance with local conditions.

To learn the right style to strengthen the party spirit, strict style of work

Chinese Life Insurance Company pays attention to "learning the right style", adheres to the combination of problem-oriented and goal-oriented, integrates study and reform, carries out solid investigation and research, continues to carry out "I do practical things for the masses", and promotes the implementation of work with excellent work style.

The Party Committee of Chinese Life Insurance Inner Mongolia Autonomous Region Company conscientiously studied and implemented the spirit of General Secretary Xi Jinping's important speech during his inspection in Inner Mongolia, greatly promoted the pragmatic style, and did a good job in investigation and research. Focusing on the key areas of the company's high-quality development, 10 research topics were clarified around the company's party building, business development, service to people's livelihood protection, risk prevention and control, etc., and strive to find small incisions and solve big problems. For the problems found in the investigation, sort out and establish a list of problems, responsibilities and tasks one by one, list the solution measures, responsible units, responsible persons and completion time limits one by one, clarify the goal, keep an eye on it, and grasp it to the end. Establish a general manager reception day mechanism, set up a suggestion box on a regular basis, smooth the channels for customers, employees and the masses to reflect their opinions, and the members of the party committee team systematically sort out problems and problems, and supervise the implementation on a monthly basis. We will continue to carry out the practice of "I do practical things for the masses", and in 2023, a total of 186 practical projects will be implemented.

The Party Committee of Jiangxi Branch of Chinese Life Insurance promotes the clean and honest style and polishes its political color. Vigorously carry forward the spirit of Jinggangshan and the spirit of the Long March, and stimulate the high morale of party members and cadres to forge ahead on a new journey. Carry out in-depth warning education on typical cases around you, and adhere to the principle of strictness to comprehensively and strictly govern the party. Develop a comprehensive risk control monitoring system and give full play to the important role of science and technology in the modern risk management system. Efforts will be made to improve the well-being of the people in the old areas, and promote insurance to better serve new citizens by lowering product thresholds, expanding the scope of protection, and pricing preferential products. Set up demonstration sites for inclusive finance in key townships and towns in the reform pilot zone, so that "simple, high-quality, and warm" services can benefit more people.

Promote cadres and take responsibility with learning, and serve the people and practice their original intentions

Focusing on "learning to promote work", Chinese Life Insurance Company has effectively guided and strengthened the motivation of doing work, forming a joint force of work, taking responsibility for action, doing solid work, firmly grasping the primary task of high-quality development, and letting the people share the fruits of reform.

The Party Committee of Chinese Life Insurance Jiangsu Branch resolutely implements the spirit of General Secretary Xi Jinping's important speech during his inspection in Jiangsu, adheres to unity and struggle, and strengthens the motivation to work in accelerating development. Thoroughly implement General Secretary Xi Jinping's important exhortation to Jiangsu to "strive to be an example, strive to be a demonstration, and walk in the forefront", and closely integrate the implementation of the spirit of the General Secretary's important speech with theme education and central work. It undertakes the serious illness insurance business for urban and rural residents in 36 basic medical areas in Jiangsu, serving about 22 million people in various types of insured people. 28 long-term care insurance projects have been carried out in 13 cities in the province, covering nearly 11 million people. It has provided various life insurance services for 63 million people in the province, with a risk insurance amount of more than 15 trillion yuan, effectively escorting the new practice of Chinese-style modernization in Jiangsu. In 2023, the total premium of Chinese Life Insurance Jiangsu Branch will successfully reach a new platform of 70 billion yuan, becoming the first provincial branch in the industry with an annual premium exceeding 70 billion yuan.

The Party Committee of Chinese Life Insurance Zhejiang Branch adheres to seeking truth from facts and forms a joint force in vigorously grasping implementation. In line with the implementation of General Secretary Xi Jinping's important requirements for Zhejiang to "take the lead in promoting common prosperity", we will continue to play a positive role in the construction of a multi-level social security system by insurance, promote the construction of a common prosperity social security system, and assume responsibility for the construction of common prosperity in Zhejiang. We continued to promote the exclusive commercial pension insurance business, and opened a total of 6,934 special pension accounts. In 2023, the province will cover a total of 22.298 million people (including co-insurance), with a compensation amount of 763 million yuan and 7.373 million person-times. Among them, Jinhua Critical Illness Insurance's "Optional Premium Payment Method" and Hangzhou's "West Lake Yilian Insurance" have become the "golden business cards" of Zhejiang Insurance.

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