Tian Pujun recently vented his bitterness on social media,
complained about the poor hygiene of the hotel where she spent 4,000 yuan for a night,
The treatment method shattered the three views.
It has aroused widespread concern.
From the video she posted, we can see the following problems: first, there are obvious blood stains on the sheets, which is unacceptable, and secondly, the teacups and other supplies are not clean enough, which makes people worry.
In addition, the public health area is dirty and the faucets are broken, which can be very uncomfortable. A friend sent something to the front desk, and I went to pick it up and waited for about 10 minutes, but there was no one at the front desk.
What's even more infuriating is that when Tian Pujun reported the problem to the hotel front desk, the hotel's attitude was also very helpless, for the blood stains on the bed, the hotel staff said that it was okay to give an afternoon tea, and then said that the blood stains were new, and it was suspected that she rubbed it herself, in order to free the room fee to the hotel.
However, such a problem is obviously not something that can be solved by an afternoon tea. Tian Pujun said she was very disappointed with the hotel's hygiene and thought the 4,000 yuan a night she had spent was not worth it.
At the same time, she also said that she does not plan to disclose the name and specific location of the hotel, because she does not want to have a negative impact on the hotel. However, netizens pointed out in the comment area that the hotel was suspected to be the Rosewood Hotel in Guangzhou.
On January 30, a staff member of the marketing department of Rosewood Guangzhou replied that Tian Pujun had indeed exposed his own hotel, and the hotel had paid attention to the content he posted on the Internet, and some specific conditions were still being confirmed. The hotel hygiene problems shown in the video exist objectively, and the hotel is also aware of it and will actively adjust and renovate. As to whether what Ms. Tian said is an established fact, it is inconvenient to disclose it at present, and the matter is still under negotiation.
Tian Pujun's experience has aroused widespread attention and discussion among netizens. Many people say that hotel hygiene has always been one of the key concerns of consumers, and any hotel should pay attention to hygiene and cleaning to ensure the health and comfort of guests.
At the same time, there are also some people who believe that the hotel should pay enough attention to and resolve the complaints of guests, rather than simply using an afternoon tea to send guests away. In any case, this incident reminds us that we must pay attention to the hygiene situation when choosing a hotel, and ask the hotel to pay enough attention and solve it.
Source: News Morning Post Comprehensive Sohu Clairvoyant, netizen comments
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