Since the popularity of smartphones, the mobile communications industry has changed dramatically. There is a growing demand for mobile data, and mobile companies are offering a variety of packages to meet the needs of users. However, in the past few years, some old users have chosen to leave because they don't have enough data or the price of their plans is too high. This made mobile communication companies realize the seriousness of the problem and began to take measures to solve the problem of losing old users.
In order to attract old users and retain them, China Mobile has finally "stopped picking the door"! Recently, China Mobile has launched a very preferential package: 200G traffic + 200 minutes of calls only cost 9 yuan. This plan is a great option for those who need a lot of data and calls. Compared to the previous plan, the price of this plan is very affordable, and the data and talk time have also increased a lot, which can meet the daily needs of users.
Of course, this package is not without limitations. Users need to use the Internet for one year and need to spend at least 30 yuan per month. However, for those who need a lot of data and calls, this limitation doesn't have much of an impact. In addition, if users feel that the package is not enough during use, they can also stack other packages to meet their own needs.
In addition to this great package, Mobile has also introduced a number of other promotions to retain existing users. For example, for those old users who have been using the Internet for many years, China Mobile provides certain discounts, and at the same time, China Mobile also increases the strength of the customer service team, improves the efficiency and quality of customer service, and allows users to solve problems more conveniently and quickly.
These measures of movement are very sensible. In the current market environment, it is very important to retain old users. Regular users are an important asset of the company, they are loyal to the company, and they can create value for the company in the long run. Therefore, companies should take steps to meet the needs of their regular users and retain them as much as possible.
For those old users who have left because of insufficient data or high package prices, these measures of mobile are undoubtedly very good news. They can reconsider their options and consider whether they want to go back into the arms of mobility. And for those old users who are still using mobile services, they can also enjoy better prices and better services, which is undoubtedly a win-win result.
In general, these measures of mobile are very successful. They are aware of the problem of churn of old users and have taken effective measures to solve the problem. These measures will not only retain existing users, but also attract new users to the mobile family. In the future, China Mobile should continue to maintain this good service attitude and business philosophy to provide users with better services and products.