In recent years, medical disputes have occurred from time to time, which has aroused widespread concern in society. Recently, a medical dispute incident has caused heated discussions on the Internet, and a woman was charged 17,000 yuan for seeking medical treatment because she was pricked with chopsticks to her fingers. In response, the hospital involved responded.
Event Recap:
Chopsticks barbed her finger, the woman was charged 10,000 7 for medical treatment, and Ms. Zhang (pseudonym), a citizen of Chongqing, was accidentally pricked by a barb while using chopsticks and injured her finger. Worried about an infected wound, she went to a nearby hospital in Chongqing. After a series of treatments, Ms. Zhang was charged a total of $17,000.
Ms. Zhang believes that this is just a small wound and the cost is too high, and she suspects that the hospital has over-treatment and charging problems. So, the matter was exposed to the media, hoping to get a reasonable explanation.
The hospital responded: the treatment plan is reasonable, and the charges are in accordance with the regulations
In response to this incident, a hospital in Chongqing involved responded. said that the treatment plan for Ms. Zhang was formulated according to her condition, and all charges were in accordance with relevant regulations. The hospital acknowledged that there were deficiencies in communication, which led patients to question the charges. They will actively improve, improve the quality of service, and strengthen communication with patients.
At the same time, the hospital said that they will fully cooperate with the investigation of relevant departments, and if there is a problem, they will rectify it in time to ensure that the rights and interests of patients are protected.
How to protect the rights and interests of patients due to frequent medical disputes?
In recent years, medical disputes in mainland China have occurred frequently, which has aroused widespread concern in the society, and how to protect the rights and interests of patients has become an urgent problem to be solved.
1. Improve the level of medical care and service quality: Medical institutions should continuously improve the level of medical care and service quality, and take patients as the center and provide high-quality medical services.
2. Strengthen doctor-patient communication: Doctor-patient communication is the key to protecting patients' rights. Medical institutions should strengthen communication with patients, answer patients' questions in a timely manner, and improve patient satisfaction.
3. Improve the mechanism for handling medical disputes: Establish and improve the mechanism for handling medical disputes, handle medical disputes in a timely, fair and effective manner, and safeguard the legitimate rights and interests of both doctors and patients.
4. Strengthen supervision and law enforcement: Relevant departments should strengthen the supervision and law enforcement of medical institutions, severely crack down on illegal activities such as excessive treatment and arbitrary fees, and protect the rights and interests of patients.
5. Improve public health awareness: strengthen health education, improve public health awareness, guide the masses to seek medical treatment scientifically, and reduce the incidence of medical disputes.
summary
The incident of a woman's chopsticks piercing the barb to the cost of 17,000 for medical treatment has once again aroused the attention of the society to the issue of medical disputes. It is hoped that this incident will prompt medical institutions to reflect and improve, improve service quality, strengthen doctor-patient communication, and protect the rights and interests of patients. At the same time, patients should also seek medical treatment rationally, understand their own rights and interests, and jointly maintain a good doctor-patient relationship.