Apple has always won the love of consumers around the world with its excellent quality and user experience. However, a few years ago, Apple was plunged into an unprecedented crisis due to a battery-gate incident. Recently, the incident finally came to an end, and Apple was ordered to pay $500 million (about 3.57 billion yuan) in compensation to the affected users.
Looking back at this incident, we can't help but ask, why did Apple get into such a predicament? It all goes back to the iPhone's battery problem. According to users, their old iPhone battery has experienced a significant performance degradation in a short period of time, and even affected the normal use of the phone. Apple's response to this was: "The new system will use a [power management system] to limit the performance of some older iPhone models when necessary on older models to ensure that these old phones do not unexpectedly shut down when the battery ages." But users saw it as a cover-up by Apple for a product flaw and a failure to explain the real situation to the public when the system was upgraded.
In the face of users' doubts and dissatisfaction, Apple did not take effective measures in a timely manner, resulting in users beginning to seek legal means to protect their rights. Foreign users collectively sued Apple in court, accusing it of deliberately concealing the problem with the iPhone's battery and demanding compensation.
After so many years of hearing, the court finally made its ruling. Apple is required to pay $500 million to affected users. The verdict that each mobile phone will be compensated US$92.17 (about 660 yuan) has attracted widespread attention, and many consumers have expressed support for the court's ruling, believing that it is a strong protection of users' rights and interests.
However, it is worth noting that this compensation is only for American users, and domestic users cannot enjoy it.
Aren't Chinese consumers consumers? Why can't they afford to lose money? Is it because consumers lose 100% of their lawsuits against Apple in Chinese courts?
There are also some fruit fans who believe that Chinese users are just money-making tools, and they don't need to care too much about the feelings Xi of domestic users in China, they are used to it
The United States is so concerned about local users, it has completely hurt domestic users, and I feel that it is using the money of domestic fruit fans to compensate users in the United States
In recent years, Apple has repeatedly treated domestic users unequally, although domestic users have expressed dissatisfaction, but there is no way, one is willing to fight and one is willing to suffer.
What do you think of the U.S. compensation for local iPhone users?
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