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Recently, a dance called "Subject 3" has become popular all over the Internet. Haidilao, a well-known domestic catering company, immediately followed up and launched a service for waiters to dance the "subject three" dance for customers.
However, according to a recent video on social media platforms, a woman working in Haidilao danced a "subject three" dance with a blank face, and her movements appeared skillful and numb.
After the fermentation of public opinion, many netizens stood up and questioned whether Haidilao's so-called high-quality service was deliberately trampling on the dignity of employees.
But in fact, the waitress who was forced to work in Haidilao is also a microcosm of the current thousands of urban workers. It was only after this incident fermented that people gradually realized that it was not only this lady who was humiliated.
And all this has to start with Haidilao's business philosophy.
High-quality service Haidilao
In 1994, Haidilao was born in Jianyang, Sichuan. But at that time, no one would have thought that this company that operated a hot pot catering business would be able to open up the national and even global markets with high-quality services.
In Haidilao, the company requires every service employee to face customers with a smile, and at the same time, to meet the reasonable needs of customers as much as possible and take care of their emotions.
In order to give customers who come to Haidilao to have a better experience, Haidilao will also arrange performance services such as Sichuan opera face changing when customers are dining.
Soon, Haidilao's high-quality service and business philosophy hit some peers in the hot pot catering business a dimensionality reduction. After all, Haidilao can rush to the Internet hot list every three or five times, and such popularity will inevitably bring him a lot of business.
In order to be able to provide services that keep pace with the times, Haidilao has successively launched birthday song services and subject three services after opening all over the country. But while Haidilao's service is getting better and better, their business philosophy has also been questioned by the outside world.
Awkward "Subject Three"
Recently, a video of a woman jumping the third subject on Haidilao quickly became popular on social media platforms. In the past, people used to feel novelty when they saw videos related to Haidilao services, but this time people felt a strong sense of discomfort.
Some people accused the Haidilao waiter who skipped the third subject for not being dedicated, but many more expressed understanding and sympathy for the waiter's situation.
Because in terms of job responsibilities, waiters are just a profession of serving tea and water to customers, and Haidilao's attempt to train waiters to become little dance experts has long been beyond the scope of the waiter's duties.
But the vast majority of people are afraid of losing their jobs, so they can only choose to bear it silently. Even when they are exhausted, as long as the waiters in Haidilao hear the customer's request to watch subject three, they can only put on a performance.
Such a performance not only consumes the enthusiasm of the waiters themselves and the mood of the customers, but also makes people have serious doubts about Haidilao's business philosophy.
People can't help but ask: Is it reasonable for Haidilao to require waiters to provide performance services beyond their duties, and why does Haidilao add a large amount of work burden to the already heavy work of employees?
After the fermentation of public opinion, all kinds of media joined the ranks of discussions. Soon after, many official media gave clear characterization and comments on this matter.
"Subject 3" can't be skipped blindly
Some people pointed out that Haidilao's practice of forcing waiters to perform subject 3 for customers is actually a kind of disrespect and even humiliation of their personal dignity. And from this waiter, we can also see many low-level workers.
According to a report by Guangming.com, some Haidilao employees have been admitted to the hospital for skipping subject three. However, Haidilao still insists on providing performance services for subject 3 for customers who come to the restaurant, which is actually a disregard for the rights of employees.
The reporter of Guangming.com also noticed that the performance service of Haidilao subject 3 seems to have gradually spread. Some Internet companies have also let their employees learn subject three in order to publicize, and the news of "wonderful service" in the catering industry has been constantly breaking out across the country.
In these strange news, we can see that some companies require employees to wear robot costumes and dance machine dances, and we can also see outrageous cases of companies asking employees to disguise themselves as camels and ride "Loulan Beauty" to give performances to customers.
There is no doubt that the so-called service involution set off by Haidilao has caused a certain degree of vicious competition in the entire industry and even across the country, and it is every hard-working ordinary person who is ultimately injured.
Psychologist Maslazzi believes that once a person feels physically and mentally exhausted, he will be plagued by negative emotions, work efficiency will also decline, and the whole life will fall into a state of negative cycle.
Perhaps, when we are faced with unreasonable extras at work, we should be brave enough to say no for our own lives and reject those jobs that do not belong to us in the first place!
In addition, we must also make a good distinction between work and life. After all, the purpose of work is to experience life better, and no one can keep it running forever like a machine.
Bibliography:
1. Someone has jumped into the hospital! The doctor reminds: "Subject 3" don't jump blindly!