laitimes

How can the new business committee win the trust of the residents?

author:Wenhui.com

It has been 7 months since the successful completion of the general election of the Yiliu Apartment Community Committee in Changshou Road Street. As a common problem in the formation and re-election of the business committee in various residential areas, how does Yiliu Apartment promote the work of the re-election in an orderly manner, and how does the new business committee perform its duties?

How can the new business committee win the trust of the residents?

Yiliu Apartment Community is east to Wuning Road, south to Puxiong Road, west to Caoyang Road, north to Zhongshan North Road, a total of 9 buildings, a total of 966 households, a permanent population of about 2,600 people, is built in 2004-2008 complete sets of commercial housing community. With the passage of time, the contradictions in the community gradually "revealed", and the human atmosphere became subtle...... Being in such a "sub-healthy" environment for a long time makes it difficult for the Owners Committee to carry out its work in an orderly and efficient manner.

"To build a strong business committee, whether the members have the character and ability to organize and lead the autonomy of the owners is an important condition for its orderly operation. Zhou Jieping, secretary of the general party branch of Yiliu Apartment Residential District, said that the turning point came in 2022, when the barrier of "everyone sweeping the snow in front of the door" in the community was finally broken, and many residents went out of their small homes to serve everyone, and a group of backbone volunteers who joined the "second echelon" of the community became recognized by the residents as "being a family", and some aunts and uncles even said with a smile: "I am so familiar that I can recognize who they are when I wear a mask." ”

At the end of August last year, the re-election of the Yiliu Apartment Community Committee was officially launched, organized by the residential area, and recommended by the owners, a re-election team led by the street functional departments and the general party branch of the residential area, and participated by some members of the previous business committee and the backbone of the "second echelon" and other owners' representatives.

At the beginning, everyone reached a consensus: to transform the leading force of party building into a new driving force for the election of the community business committee, adhere to the "three hearts" principle, and select candidates who have been recognized by everyone, that is, to have a public heart - regardless of personal interests, the members of the business committee do not get remuneration for labor services; a sense of responsibility - responsible for the residents of the community, responsible for the work of the business committee; perseverance - to carry out the work for a long time, can not be retreated when encountering difficulties.

Based on the principle of "three hearts", during the preparation period for the re-election, the general party branch of the residential area called on the party members of each building group to set an example, go door-to-door to understand the needs of residents, and listen to the opinions of residents;

Under the principle of openness and democratic supervision, in May this year, the new business committee was elected after the election. By observing the resumes of the members of the new business committee, it is not difficult to find that the new team as a whole has the characteristics of strong party spirit, principle, high education, sufficient experience, and strong ability - 8 of the 9 members are members of the Communist Party of China, and 6 are members of the "second echelon" of the community with outstanding performance.

At the first meeting of the business committee, all the members took the initiative to show their identity, responsibilities, and commitments to the residents of the community, and consciously accepted the supervision of the general party branch of the residential area and all the owners. At the same time, through visits and investigations, the committee members sorted out a list of people's livelihood that has the highest demand from residents and can be implemented in the short term.

The people have called for something, and I have responded to it. Since 2018, the phenomenon of blocked kitchen and bathroom sewer pipes has often occurred in the homes of low-rise multi-family residents in Building 8 of the community. Based on this, the Owners Committee decided to first address this "old and difficult" problem.

How can the new business committee win the trust of the residents?

After receiving the order, the Owners Committee immediately formed a "troika" with the neighborhood committee and the property, and set up a "One Matter, One Discussion" autonomous special group with the participation of the residents of Building 8 - from listening to the opinions of the residents in the building, to formulating the maintenance plan, to launching the consultation and voting, etc., the special team is responsible for completing the work.

As one opinion after another was adopted and the original plan was optimized, everyone's hard work permeated every detail of "accurate problem solving", and the residents of these scenes saw it in their eyes and remembered it in their hearts. With the joint efforts of everyone, it took less than 30 days to finally solve the "stubborn disease" that had lasted for 5 years, which also marked the first victory of the new business committee of Yiliu Apartment Community. In the smiles and applause of everyone, the atmosphere of "building autonomy" in the community was also full of life.

At the beginning of July this year, the freight elevator of Building 13 of the community was suddenly suspended, and the elevator maintenance unit found that the suspension was caused by damage to the speed limiter. Immediately, two sets of maintenance plans were placed in front of the industry committee: one is to replace the whole set of speed limiter equipment, with a total price of 12,300 yuan, which can be started immediately, and the other is to repair the main parts, with a total price of 1,760 yuan, but it takes several months to wait for the transfer.

To this end, the Owners Committee quickly organized a "building autonomy" team to review the maintenance plan, and party member representatives and building team leaders participated in the discussion, and listened to the opinions and suggestions of the residents in the building. At this time, a "new road" proposed by the community experts who had previous experience in elevator maintenance was unanimously recognized by everyone - under the approval of the elevator maintenance unit, they purchased accessories with safety qualifications, which not only reduced the maintenance cost, but also accelerated the maintenance progress. With everyone's efforts, it only cost 1,200 yuan in the end, and the suspended elevator resumed operation smoothly.

How can the new business committee win the trust of the residents?

The solution of difficult problems and the handling of practical matters not only enriched the experience of the new Yiliu Apartment Community Committee in "promoting grassroots governance with community autonomy", but also filled their confidence in the sun. At present, the Owners Committee is making continuous efforts for the installation of "high-altitude panoramic monitoring" equipment in each building and the renewal of the parking system in the community.

In the future, the residential area of Yiliu Apartment will continue to stimulate the work momentum of the property committee, and form a community governance force with the community party organization as the core, with the participation of the neighborhood committee, the property committee, property services and residents. At the same time, focusing on exploring new methods and new ideas of "building autonomy", building a platform through practical cases, strengthening residents' awareness of autonomy, optimizing the organizational structure of the building committee, excavating building governance experts, facing the "troubles" of the community, and gradually forming an autonomy model that can be replicated, promoted, and sustainably developed by residents "self-proposed, discussed, and self-done", further strengthened community governance, promoted service innovation, and built a new pattern of social governance of co-construction, co-governance and sharing.