In this busy society, the hotel has become a haven of temporary rest for us. However, when you are enjoying a quiet night in the hotel, suddenly a stranger swipes your card to break into your room, which is probably a "midnight terror" that no one can accept.
Recently, a hotel in Linxia, Gansu Province staged such a "midnight horror"
A female guest was mistakenly opened by a male clerk with a drunk guest in the early hours of the morning, which not only frightened people, but also raised public questions about the safety of the hotel. #Comment Idea Contest#
First of all, we want to make it clear that the hotel is a place that provides accommodation services, and the safety of guests is its primary responsibility.
However, when a female guest was mistakenly brushed in the early hours of the morning, it was clear that this basic security was not in place. Although the hotel explained that the employee accidentally opened the wrong door when bringing the drunk guest back to the room, this explanation does not seem to be completely convincing. After all, how is it possible to swipe different doors with the same card?
Netizens have left messages with the same experience:
@绿色 : "When I was in a five-star hotel in Dali, someone came to swipe the card into the room in the morning, but I bombed it away, and then I found the hotel and said that it was the aunt who cleaned the room and swiped the card to come in to do hygiene, and the lobby manager called me to apologize, and then I didn't have it."
@大海: "Once I lived alone in the hotel also happened, I don't know who brushed the door, and twisted the handle, fortunately I used the suitcase against the handle he didn't come in, called the front desk, the front desk said that it may be the wrong door, understand everything, go out really pay attention to safety, especially the girl alone [tears]"
@草莓: "I'm familiar with this, I met it in the hotel at the beginning of this year A strange man opened the door of my room at four o'clock in the morning Fortunately, I stayed up all night chasing "Hurricane". The next day, the compensation was several times the room rate"
Secondly, the experience of this female guest also reflects the service quality and professional ethics of the hotel staff need to be improved.
"It's even more unbelievable when you're drunk, and besides, you just brought people in, so the staff should be more cautious at this time, who is responsible if something happens to someone?"
As hotel staff, they should be more cautious when dealing with intoxicated guests, especially during night hours, and should be more vigilant in case of similar incidents of opening the wrong room. After all, if something happens to the guest, who is responsible? The hotel's apology and refund of the room fee are obviously not enough to compensate for the psychological trauma suffered by the guest.
Moreover, the experience of this female guest also reminded the majority of hotel guests:
When staying in a hotel, be sure to be aware of safety, especially for female guests. In this incident, fortunately, the female guest found the abnormality in time and called the police to deal with it, so that no more serious consequences were caused. Therefore, when we stay in a hotel, we must remember to lock the door, and even put some items on the doorknob as a warning to prevent someone from entering by mistake.
Finally, the hotel dealt with the problem in a timely manner
But we should also learn from this experience, strengthen internal management, improve the quality of service for employees, and ensure that every guest can have a comfortable and secure stay. After all, the hotel industry is highly competitive, and only by truly reassuring guests can you gain a foothold in the market.
All in all, the incident of the hotel opening the wrong door is a wake-up call for us
Let's realize the importance of safety awareness when staying in a hotel. At the same time, it is also hoped that the hotel can truly be customer-oriented, strengthen internal management, and improve service quality, so that every guest can enjoy a home-from-home experience. After all, we don't want to be in the middle of a quiet night when someone suddenly swipes into our room with a "midnight terror".
#The door of the women's hotel was brushed open by a male clerk in the early morning##A guide to the safety of a girl's hotel#
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