Haidilao refuses to celebrate the birthday of cotton dolls: where is the limit of personalized service? Haidilao's refusal to give cotton dolls a birthday incident has sparked a discussion about personalized services. Personalized service

Haidilao refuses to celebrate the birthday of cotton dolls: where is the limit of personalized service?

Haidilao's refusal to give cotton dolls a birthday incident has sparked a discussion about personalized services. Personalized service is an important factor in improving service quality and competitiveness, but catering enterprises should pay attention to the diversification of service objects and the compliance of corporate rules. Consumers should also treat personalized services rationally and respect the rules and business methods of enterprises. Only on the basis of mutual respect, understanding and tolerance can a healthy and harmonious social environment be established.