Overview of the incident: Mr. Jiang's son, Xiao Zhe, is a 3-year-old frail child who is hospitalized for a lung infection. However, after more than twenty days of treatment, Xiao Zhe's high fever problem has not been alleviated. During this period, Mr. Jiang spent more than 50,000 yuan on medical expenses, and seeing his son receiving needle infusion every day made him very distressed.
Faced with his son's fever again, Mr. Jiang sent Xiao Zhe to the local hospital for further treatment. During the hospitalization, the attending doctor Dr. Wang tried various methods, but Xiao Zhe's fever has not improved, and he has been hospitalized for more than 20 days. Xiao Zhe's body temperature still did not recover normally, which made Mr. Jiang feel very anxious. In addition to his body temperature, his other physical characteristics are normal, and his spirit is getting better and better day by day. Mr. Jiang consulted with the doctor whether he could not be treated, he wanted to take the child home, and did not want the child to suffer. Dr. Wang refused: "Let's observe for a little longer, now is a critical period, we must persevere and not give up treatment." Although Mr. Jiang was worried, he could only follow the doctor's advice and continue the treatment. One day, Mr. Jiang accidentally discovered that the nurse measured Xiao Zhe with a temperature gun and his temperature showed normal, while Dr. Wang measured Xiao Zhe's temperature with a thermometer, but it showed that he was having a high fever. Mr. Jiang immediately pointed out: "Doctor, I found that the results of your thermometer measurement are different from those of nurses, is there a problem with your thermometer?" Dr. Wang flatly denied: "Impossible, absolutely impossible!" My thermometer is produced by a regular manufacturer, accurate and reliable, you must be mistaken! ”。 Mr. Jiang insisted that the thermometer be replaced for another measurement. Surprised, Mr. Jiang found that the new thermometer showed that Xiao Zhe's body temperature was normal, and the fever did not recur.
However, Dr. Wang adamantly denied that there was a problem with the thermometer, instead accusing Mr. Jiang of misreading the measurements. In further investigation, the hospital supplier also shirked responsibility, saying that it only provided products and was not responsible for quality issues. Just when Mr. Jiang felt unbearable, he successfully contacted the manufacturer of the thermometer. However, manufacturers evaded responsibility on the grounds that the weather was too hot and caused the measurement to be inaccurate.
Outraged by a series of prevarications and explanations, Mr. Jiang decided to complain to the Health Commission to seek justice. He filmed the whole process into a video and posted it online, which attracted the attention and questions of many people. Many people are incredulous about the way doctors can measure multiple patients with the same thermometer, noting that in families, the average person uses multiple thermometers for double insurance or manually takes their temperature by touching their lips to their forehead.
The incident highlighted the issue of medical disputes and accountability. Mr. Jiang's hope for a fair verdict through his complaint has also raised concerns about the degree of responsibility and transparency of medical institutions. Importantly, this incident does not only involve Xiao Zhe's health problems, but also the attitude, behavior, responsibilities and obligations of doctors and medical institutions towards patients.