Master Tan, a driver who focuses on Didi Express, woke up early in the morning and accepted an order on the platform as usual, starting at Nanping Optical Circuit and ending at Changbin Road in Yuzhong District. Without hesitation, he quickly set off and drove to the passenger's designated pickup location. Unfortunately, once the vehicle stops, there is only silence and no passengers. The silent ringing of the phone and the absence of an answer accompanied him for a full 163 minutes, more than two long hours.
Master Tan said helplessly that the initial driving distance should have been less than a minute or two. However, the reality is quite suffocating, the passengers never show up, and the phone is not heard. Master Tan's speculation is that passengers may have transferred to other means of transportation to stay away from the scene after placing the order, but did not take the initiative to cancel the order. He thought carefully that passengers may not cancel their orders to avoid charging the platform. In a similar scenario, most drivers will voluntarily cancel their orders for the sake of not affecting subsequent trips. As a ride-hailing driver, Master Tan has experienced this situation many times in the past five years, and such incidents have become more frequent recently. When he encountered a similar situation again, Master Tan felt angry and decided to stick to his principles this time and chose not to cancel the order by himself, but chose to wait according to the original plan.
However, this waiting time has been nearly three hours, during which Master Tan has repeatedly tried to contact the passenger who placed the order, but the other party did not answer, or hung up the call. In the face of this behavior of not canceling the order after no-show, one can't help but wonder what the consequences will be. The reporter consulted the customer service of the Didi platform about this matter and got a clear answer: if the passenger cancels within five minutes after the driver receives the order, no fee will be incurred. However, if you cancel after five minutes of receiving the order, you will need to pay a fee, and for regular express services, the fee is capped at only 6 yuan. If neither party cancels the order, the driver cannot continue to serve other passengers, and the rider cannot initiate another request for a ride.
After careful consideration, Master Tan finally decided that there was no need to continue the dispute. Still, he has a few words to say: when a passenger has placed an order but no longer needs to use the car, please take the initiative to cancel the order so that the driver can quickly free up time. If the passenger does not cancel, the driver will need to wait three or five minutes to cancel the order. This waiting time not only leads to road traffic congestion, but also affects the time cost of the driver. We look forward to understanding each other and working together for a smoother service path.
A cold wind blew on Changbin Road, Yuzhong District, and Master Tan's car gradually blended into the silence of the night while waiting. Although he had been waiting for nearly three hours, his inner firmness remained unshaken. He decided to "fight to the end" with the passenger who insisted on not canceling the order, no longer just for the sake of an order, but for the sake of a principle, for the protection of the rights of the hard-working drivers.
Time passed in silence, and this long wait seemed to forge an indestructible will in his heart. Master Tan's mobile phone screen turned pale in the cold wind, but it was as firm as his heart. He called the passenger again, no longer expecting a response, just trying to convey a voice, a wordless insistence.
Suddenly, a slight voice came from the other end of the phone, as if someone was dialing the buttons of the phone. Master Tan seized this opportunity and quickly spoke his heart: "Passenger, if you no longer need to use the car, please take the initiative to cancel the order." If you don't cancel, the driver will need to wait three or even five minutes to cancel. This time will not only cause traffic congestion, but also increase the time cost for drivers. I hope you can understand that we are all working hard to maintain our livelihoods. ”
On the other end of the phone, the passenger was silent for a moment, and finally spoke: "I'm sorry, I didn't know it would cause you so much trouble, I cancel the order now." ”
Hearing these words, Master Tan breathed a sigh of relief and felt a victorious satisfaction. He did not mean to take revenge, but just wanted passengers to understand that every driver behind him is a hard-working ordinary person who needs to protect his rights and livelihood.
Soon after, a reminder of order cancellation popped up on Master Tan's mobile phone, and he pressed the confirmation button, freeing up the time that was originally bound. Everything returned to calm, and he once again drove his vehicle into the city for the night, continuing to provide convenient travel services for passengers.
The story does not have a vigorous conflict or a vigorous ending, but it conveys a kind of perseverance and justice in the ordinary. Master Tan's actions are not only for himself, but also to protect the normal operation of the entire industry and the rights and interests of drivers. He wants every passenger to understand that while enjoying convenience, they should also respect those who serve them, because every driver behind them is a struggling individual.
Gradually, the story spread among the driver's circles and became an encouragement and motivation. More drivers are beginning to pay attention to their own rights, stick to their principles, and no longer compromise easily. And passengers are beginning to understand more and cherish the drivers who provide them with convenience.
In this city, everyone is working hard for their dreams and livelihoods, and this little story is just a microcosm of the countless stories in the city. However, it is these seemingly insignificant stories that make up the culture and spirit of the city, making people stronger, kinder, and filled the city with warmth and hope.
In the end, the story returned to calm, but Master Tan's persistence and the passenger's understanding will become a small legend in the city, passed on, inspiring more people to work together for a better tomorrow of the city.
#Headline Creation Challenge## See each other in the headlines ##挑战30天在头条写日记#