#Complaint Case# Details>> Complaint that the order disappeared for no reason after Chi Heng placed an order, and the money was lost_Chi Heng Train Ticket Customer Service After-sales Complaint Rights Protection Center-Consumer Protection The complainant said:

#Complaint case# Details>> Complaint that the order disappears for no reason after Chi Heng places an order, and the money is lost_Chi Heng train ticket customer service after-sales complaint and rights protection center - consumer protection

The complainant said: [Complaint#The order disappears for no reason after Chi Heng places the order#]

On September 15, 2023, I booked tickets for a friend on the Chi Heng train ticket APP, and chose to grab tickets, with the following problems:

1. After payment, Chi Heng App does not display on the order page, and the order details cannot be queried.

2. Because I couldn't view the details of the ticket rush order, I finally found it in the standby order on the 12306 platform and chose to refund the order.

3. After the refund is made, the Chi Heng Train Ticket App cannot view the refund information and has not received the refund information yet. #Chi Heng Train Ticket##智行火车票 I want to complain 😭😭😭 ##智行火车票12306软件APP#