Hangzhou, 31 Aug (Xinhua) -- In the early morning of 29 August, Hangzhou in early autumn ushered in a drizzle of rain. With simple luggage, the reporter set off from the office and took the 40-minute subway to Hangzhou Asian Games Village to participate in the drill organized by the Asian Games Village Operation Management Center and conduct interviews.
Hangzhou Asian Games Athletes' Village welcome slogan
Like most people, journalists who have never entered the gate of the Asian Games Village are curious about many questions: How was it to live in the Asian Games Village? What dishes can I eat every day? What unique services can you experience?
The Asian Games Village delegation welcomed the center
After coming to the delegation welcome center, after a careful security check process, the staff in charge of receiving the media did not forget to instruct the reporter after renewing his documents, "It's raining heavily today, have you brought your umbrella?" Beware of slippery roads! If you need help, feel free to call me. ”
Media participating in the exercise entered the Asian Games Athletes' Village Media Center through the media security check channel.
At the Athletes' Village Registration Sub-center, various drills are being carried out in an orderly manner. The staff told reporters that the exercise included 28 business areas in five categories, including the operation of various venues, special business operations, logistics services, and emergency handling. How to relieve congestion, how to resolve disputes in the event of congestion, how to replace lost documents, how to deal with language barriers... All kinds of problems that may arise during the game were taken into account as much as possible in the drill plan obtained by the reporter, and the response training was carried out one by one.
Asian Games Athletes' Village Registration Sub-center
Meticulous and thoughtful is the reporter's first impression of the service of the Asian Games Village.
Upon entering the village, a luggage shuttle is specially equipped behind the personnel shuttle bus, so that newcomers do not have to struggle to carry "big bags and small bags" through; Swipe the room card to come to the residence, TV, hair dryer, washing machine and other living equipment are available; Go out and stroll around the village, banks, fitness centers, commercial centers, licensed commodity stores can be found everywhere; If you want to eat a cold drink, you don't have to go into the supermarket - the village is equipped with ice cream trucks that "walk" everywhere.
In the Asian Games Village, shuttle buses run in an orderly manner.
Walking into the restaurant, the 8,400-square-meter athletes' canteen with nearly 4,200 seats will be open from 5 a.m. to 1 a.m., providing uninterrupted catering services for more than 10,000 athletes. At the previous promotional activities, 6 dishes including Dongpo meat, Song sister-in-law fish soup, and stir-fried shrimp have been unveiled. In fact, the story about "eating" in the Asian Games Village is much more than that.
Athletes' restaurant in Hangzhou Asian Games Athletes' Village
"Meals must not only be delicious, but also safe." Hu Chuangang, deputy director of the catering service center of the Asian Games Village Operation Management Center, introduced that the athletes' menu fully considers the requirements of food safety, foodborne doping prevention and control, food nutrition, food culture, special catering and other aspects, and the menu has been reviewed by experts from many parties and has been submitted to the Olympic Council of Asia for review and confirmation.
At noon, the cafeteria gradually became lively. In this exercise, the Asian Games Village specially conducted a dining stress test, and more than 3,700 people ate at the same time during the noon peak on the 29th. Hu Chuangang said that the catering department prepares dishes according to the peak number of personnel, and makes them in batches and times, so that the missing dishes can be made up in time. "On the one hand, diners can choose between different stalls, and at the same time, the staff will prompt the diners to queue up at each stall, and guide them synchronously to facilitate diners to choose."
Participants eat at the athletes' cafeteria.
Efficient and orderly is a major "secret" of Asian Games Village to do a good job in service.
In the Asian Games Village, the two most commonly heard words are "welcome" and the most common gestures are smiling and bowing. The volunteers who stayed at their posts everywhere patiently answered everyone's questions and were ready to help, and even in the middle of the night, the volunteer service phone could still be dialed, and some emergency appeals could still be quickly responded.
Welcome signs in different languages in the Asian Games Village
On August 30, the comprehensive exercise came to an end. A media colleague who interviewed him lamented, "It is clear that the Asian Games Village is ready. ”