Small hands shake upgrade one year replacement four-year warranty, GIGABYTE motherboard personal warranty attack practical strategy

In the past, when buying computer accessories, I usually chose X East self-operated, because the warranty is convenient, you can apply online, and then there will be a courier to pick up the goods. After the goods arrive at X East, they will be tested first, and basically they will replace you immediately.

I don't know from what year it started, I remember once something arrived at JD.com, delayed for several days, kept showing testing, I thought they were busy, but then sent to the manufacturer, and then the manufacturer finished and sent it back, a few weeks passed, it was too slow to delay. This is still X East, which X treasures, X more is undoubtedly more troublesome, it is estimated that it will take a long time.

So now I prefer personal repair, if the manufacturer supports personal repair, there will not be so much trouble. The individual sent it directly, and then the manufacturer directly processed it and sent it back, the repair of the repair, the replacement of the replacement. As a manufacturer, it's usually more flexible, you know.

The picture above is a piece of my Gigabyte motherboard, the CPU slot on the motherboard due to several tosses, some needles are crooked, old eyes are dizzy, I really can't figure it out, I think it's better to send it for repair, now the GIGABYTE motherboard has supported personal repair. Let's share it with you.

First of all, the WeChat public account pays attention to the AORUS club. Below there are three menus, namely carving activities, product repair, and mini programs. In the carving friends event, you can see some product-related information, tutorials and other content.

The other 2 are product repair and mini programs, if your product supports one year of warranty extension in addition to the normal three years, or supports one year replacement, we need to register in the mini program, so that you can enjoy.

Enter the mini program, there are multiple contents, this sees the choice of binding products, after clicking, you need to fill in the 12-digit serial number and CN check code.

This check code is on the side of the product box, so everyone should keep it well, and the registration must be within 30 days after purchase, don't forget. If you forget, you can also go and register to try it.

If the product is successfully registered, you can get 30 points, and you can see the time of the product. This one of mine is the GIGABYTE motherboard B760M AORUS ELITE AX, which supports 4 years warranty and 1 year replacement, so I signed them all.

Then close the window, return to the official account, and select the product for repair. If it is the first time entering, registration is required. After logging in, the repair process will be displayed 5 times, and you can choose to apply for repair, repair progress, and FAQs. We choose to request a repair and then select the category of the product, mine is the motherboard.

Choose to fill in the serial number of the motherboard, will automatically determine whether it is within the warranty period, then fill in the fault description, upload photos, and then click Add Repair Product, in the repair details, a piece of content will be added, including serial number, category, model, fault information, etc. Then you need to click the green send button, this send is not really submitted, just go to the next step.

Then enter the time to fill in the information, here is the point, there are several points to pay attention to, the red circle is to fill in or choose. is your address, phone number, etc. Then there are 2 delivery methods, one is by mail and the other is by yourself. Usually we send it by mail.

An important choice is to choose a service center, that is, where to send to repair, I generally choose to be close to myself, after all, the freight sent is their own, and the road is close, the probability of damage to the express is low. After selecting, the detailed address will be displayed, which is your shipping address.

The second important point is that this courier tracking number should be filled in, which means that you have to send things out before you can fill in this tracking number.

It is strongly recommended that you print or handwrite a warranty statement, including your name, telephone, address, serial number, symptoms, etc. Then tuck it into the box to ensure that your repaired product will be sent back sooner.

After submission, the last 5 maintenance processes will be displayed on the page, and you can see the progress of the current maintenance order, including received, processed, tested, and shipped. Later, you can also check the progress by entering the repair order number and the last 5 digits of the phone.

An interesting thing here is that after submitting the repair order, it will send you an email telling you the repair order number, the delivery address, and then say the precautions, including printing the warranty details in advance, and sending and so on. However, in fact, if you don't send things out, you can't get the tracking number, and you can only get the tracking number and complete the warranty submission if you send it out first. And after submitting, sending you an email to remind you of various matters is actually an afterthought. It is recommended that this process be revised. This should be reminded in the process of reporting.

I sent it out on July 7, it was Friday, and then the courier showed that it was signed on Saturday, and everyone knows, and I don't go to work on weekends. By Monday, there was a fixed line from Anhui, but I didn't receive it. After seeing it, I thought it was probably the maintenance center, so I called back, automatic voice, turned the main desk, said my situation, and then asked me to report a motherboard serial number, communicated, it turned out that the call was only to confirm the address and other information sent, as I said at the beginning, it is best to print this information in the box, so that it is more reliable.

One day, when I remembered to query at night, it already showed that there were 3 red circles in the progress, and the processing speed was still very fast. On Tuesday, the courier was sent, and by Wednesday, I received the motherboard sent back.

Open the box, there is an extra layer of protective foam inside, and the protection is good.

Take a look at my pins, they have been fixed. After carefully observing for a long time, it is not clear whether the base was changed or how to deal with it, anyway, it was done.

Calculate it. It took 4 working days to go back and forth, the first I sent it, the next day the repair center received and repaired, the third repair center sent out, the fourth day I received, the time is still quite fast.

Overall, this GIGABYTE personal insurance delivery was relatively smooth. Although the personal warranty is sent to the repair center by themselves, it is relatively faster. And in general, the manufacturer's repair center will be relatively tolerant, and will not be like some merchants, and may try in every possible way to find fault. I hope that the sharing of this warranty experience can be helpful to everyone. I hope you like, collect, follow, I am happy to share, bring you blessings like the wind flying tiger, thank you.