Recently, a woman had a disturbing experience while riding in a train sleeper. She posted a video on social media showing a man lying on the top bunk of her sleeper who stared at her for nearly an hour. In response, the website 12306 of the China Railway Customer Service Center responded that passengers can try to find the police or train conductor to change bunks to solve this uncomfortable situation.
According to a video posted by the woman on her personal account, the man on the upper bunk kept his face down, his eyes glued to her. She recalled: "I saw his posture an hour ago, I saw it again on my phone, I saw something wrong and left. "This incident has aroused widespread concern and discussion among passengers.
In response to this matter, 12306 responded that it is temporarily unable to restrict the behavior of staring at people. However, passengers need not worry and there are a few things that can be done to address the issue. First, try to ask the police for help, and they will step in and act accordingly. Secondly, passengers can negotiate with the conductor to change seats or bunks to ensure their safety and comfort.
The 12306 response gives some solutions to the situation, but it has also sparked some controversy. Some people believe that 12306 should be more strict in protecting the rights and interests of passengers and take more measures to prevent similar incidents. Others argue that individual behavior cannot be completely controlled by 12306 and that passengers should also be vigilant and seek appropriate solutions.
In the discussion triggered by this incident, there were calls to strengthen the railway safety management and supervision system to ensure the safety and privacy of passengers. At the same time, some passengers also suggested setting up monitoring equipment in the cabin to provide more evidence and protection.
The safety and comfort of passengers is a top priority in rail transport. 12306 has given some countermeasures passengers can take to address similar incidents. However, further discussions and measures still need to be discussed with relevant authorities and passengers to create a safer and more comfortable riding environment.
According to the response of 12306, we can see their concern and response to this incident, and also remind passengers to pay attention to personal safety during the ride, and urge relevant departments to further strengthen railway riding management measures to ensure the rights and safety of passengers.